Mortgage Origination & Servicing Rep II (In-Person)

Strongbridge Corporation; Indianapolis (IN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid vacation

Sick leave

Paid holidays

401k with company match

Health insurance

Dental insurance

Life insurance

Short and long-term disability

Flexible spending accounts

Job summary

An established industry player is looking for dedicated Customer Service Representatives/Mortgage Professionals to join their vibrant call center team. This full-time role offers an opportunity to engage with lenders and consumers, providing essential information about FHA and reverse mortgages. With a commitment to integrity and respect, this company values its employees and offers a comprehensive benefits package, including paid time off, health insurance, and a 401k plan. If you have a passion for customer service and mortgage origination, this role is perfect for you, offering a chance to thrive in a supportive environment.

Qualifications

• Minimum of two years in FHA loan origination or three years in conventional loans.
• Strong interpersonal skills and basic PC skills required.

Responsibilities

• Engage with lenders and consumers to provide mortgage information.
• Answer questions related to HUD FHA and reverse mortgages.

Skills

FHA loan origination experience

Customer service skills

PC skills (MS Office)

Effective written and verbal communication

Problem-solving skills

Time management

Typing speed (35 words per minute)

Education

Two to four years of college

Equivalent work experience

Tools

Customer Relationship Management application

Job description

An established industry player is looking for dedicated Customer Service Representatives/Mortgage Professionals to join their vibrant call center team. This full-time role offers an opportunity to engage with lenders and consumers, providing essential information about FHA and reverse mortgages. With a commitment to integrity and respect, this company values its employees and offers a comprehensive benefits package, including paid time off, health insurance, and a 401k plan. If you have a passion for customer service and mortgage origination, this role is perfect for you, offering a chance to thrive in a supportive environment.