Mortgage Operations & Documentation Specialist

Southern First Bank; Greenville (SC); On-site; USD 38,000 - 52,000; Full time

Job summary

Southern First Bank is seeking a dedicated Mortgage Operations professional in Greenville, SC to accurately document borrower loan files, prepare and distribute required documents and letters, and manage the disclosure desk. You will collaborate with processors, closers, and underwriters to ensure smooth loan submissions.

The role emphasizes attention to detail, strong communication, and a proactive, team-oriented approach within a locally owned community bank.

Qualifications

• Must have a high school diploma or equivalent.
• Prefer college coursework in a business field (2–4 years).
• Strong written and spoken communication skills.
• Good organizational skills and attention to detail.
• Strong interpersonal skills and team orientation.
• Ability to adapt to changing processes and requirements.
• Punctual and reliable attendance.
• Ability to perform basic math calculations.
• Knowledge of mortgage products and industry guidelines.
• Comfort with computer systems and lender websites for loan submissions.

Responsibilities

• Document borrower loan files accurately and timely.
• Create and distribute documents and letters.
• Manage disclosure desk and related communications.
• Coordinate with processors, closers, and underwriters during loan process.
• Scan closed mortgage loans when required.
• Perform other duties as assigned.

Skills

Written communication

Oral communication

Organizational skills

Interpersonal skills

Team player

Attention to detail

Adaptability

Computer literacy

Education

High school diploma

Business-related college coursework (2–4 yrs)

Tools

Mortgage software systems

Job description

Southern First Bank is seeking a dedicated Mortgage Operations professional in Greenville, SC to accurately document borrower loan files, prepare and distribute required documents and letters, and manage the disclosure desk. You will collaborate with processors, closers, and underwriters to ensure smooth loan submissions.

The role emphasizes attention to detail, strong communication, and a proactive, team-oriented approach within a locally owned community bank.