Mortgage Loan Support Specialist

Huntington Bank; Nitro, Northern (WV, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Huntington Bank in the United States is seeking a Personal Production Assistant to provide administrative support for the mortgage retail sales team and to facilitate the client relationship from application to closing.

The role supports high-producing mortgage loan officers, handles daily file maintenance, data entry, and documentation, and collaborates with underwriting to ensure compliance and smooth processing. Strong communication and organizational skills are essential.

Qualifications

• High school diploma or GED is required.
• Minimum of 1 year experience in a sales support role.
• Excellent written and verbal communication skills.
• Knowledge of mortgage processes preferred.
• PC and Internet proficiency.

Responsibilities

• Provides administrative support for the mortgage retail sales department.
• Supports high producing mortgage loan officers.
• Manages day-to-day client interactions and documentation.
• Cross-sells bank products and services.
• Prepares loan documents and coordinates with underwriting.
• Maintains up-to-date product and policy knowledge.

Skills

Sales support

Customer service

Communication

Organizational skills

Multi-tasking

Documentation

Financial services knowledge

Education

High school diploma or GED

Tools

PC proficiency / IT Tools

Job description

Huntington Bank in the United States is seeking a Personal Production Assistant to provide administrative support for the mortgage retail sales team and to facilitate the client relationship from application to closing.

The role supports high-producing mortgage loan officers, handles daily file maintenance, data entry, and documentation, and collaborates with underwriting to ensure compliance and smooth processing. Strong communication and organizational skills are essential.