Mortgage Loan Support Specialist

M&T Bank Corporation; Boston (MA); On-site; USD 62,121,000 - 103,527,000; Full time

Job summary

The Loan Officer Assistant position at M&T Bank Corporation in Boston supports the Mortgage Sales team by ensuring organized, accurate, and timely handling of documentation and communications throughout the loan lifecycle.

You will work with Mortgage Sales systems to input customer data, generate reports, and assist with monitoring and follow-up, while maintaining compliance with FHA/VA regulations and internal controls.

Qualifications

• High school diploma or equivalent; 2 years mortgage/finance experience.
• Knowledge of FHA/VA regulations and Secondary Marketing.
• Strong organizational and communication skills.
• Willingness to travel regionally and work overtime as needed.

Responsibilities

• Organize and manage documentation and communications for mortgage customers.
• Input and manage customer data in Mortgage Sales systems.
• Ensure data quality and timely completion of applications.
• Prepare and run reports for loan activity and forecasting.
• Support sales and operations teams as needed.

Skills

Organizational skills

Communication

Travel flexibility

Education

HS diploma

Associate degree preferred

Tools

Mortgage systems software

CRM systems

Job description

The Loan Officer Assistant position at M&T Bank Corporation in Boston supports the Mortgage Sales team by ensuring organized, accurate, and timely handling of documentation and communications throughout the loan lifecycle.

You will work with Mortgage Sales systems to input customer data, generate reports, and assist with monitoring and follow-up, while maintaining compliance with FHA/VA regulations and internal controls.