Mortgage Loan Support & Documentation Specialist

Panorama Mortgage Group Llc; Norcross (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Panorama Mortgage Group is seeking a Loan Officer Assistant to act as a liaison between the Loan Officer, borrowers, and operations. You will help ensure clear communication for a smooth closing transaction.

The role requires strong organizational skills, ability to manage multiple priorities, and proficiency with data entry, Word, Excel, and PDF tools. Fluency in English is essential; a second language is a plus.

Qualifications

• High school diploma or equivalent; 2+ years mortgage lending or related field

Responsibilities

• Assist Loan Officer as needed (not licensed activity)
• Collect missing documentation for loan files
• Coordinate with Processor to clear Loan Officer conditions
• Update Officer on status of conditions and correspondence
• Order verification of employment (VOE)
• Stack file for processing
• Manage client and referral partner databases
• Handle basic office tasks (phone, scheduling, copying)
• Follow company policies in handbook
• Perform other duties as assigned

Skills

Data entry

Microsoft Word

Excel

Verbal communication

Written communication

Customer service

Education

High school diploma or equivalent

Tools

PDF software

Job description

Panorama Mortgage Group is seeking a Loan Officer Assistant to act as a liaison between the Loan Officer, borrowers, and operations. You will help ensure clear communication for a smooth closing transaction.

The role requires strong organizational skills, ability to manage multiple priorities, and proficiency with data entry, Word, Excel, and PDF tools. Fluency in English is essential; a second language is a plus.