Mortgage Loan Servicing Specialist

Prevail Bank; Eau Claire (WI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Community Bank

Health insurance

401(k) matching

Job summary

Prevail Bank in Eau Claire, WI seeks a Loan Servicing professional to manage residential mortgage and consumer loans after origination. Responsibilities include monitoring post-closing documents, collecting payments, posting corrections, providing payoff quotes, lien satisfactions, and escrow management.

The role covers reviewing title policies, recording mortgages, processing loan modifications, and reporting to investors, while ensuring compliance with bank policies and federal/state

Qualifications

• Minimum two-year degree in business-related field or equivalent experience.
• Two/three years of bank loan processing or title experience preferred.
• Previous financial institution customer service experience preferred.

Responsibilities

• Perform daily loan maintenance and make additional notations within core system
• Review, scan & index department loan maintenance that is done in core system
• Review & approve daily loan maintenance reports
• Prepare loan documentation for imaging & index files to doc storage
• Provide payoff quotes and post payoff payments on core system
• Prepare and electronically record all lien satisfactions
• Review final title policies and recorded mortgages and index to doc storage
• Conduct payment reversals or error correction entries and track for front line training
• Set up new, change existing or cancel internal/ACH payments, as needed
• Update customer information in core system, as needed
• Process and disburse construction loan draw requests
• Review insurance claim proceeds and disburse funds for repairs
• Monitor Escrow accounts, complete monthly escrow disbursements & run annual Escrow Analysis
• Monitor MI loans & complete MI cancellation/terminations, as required
• Monitor ARM Accounts and prepare and send Annual ARM Adjustment notices
• Maintain appropriate insurance tracking for flood & hazard, as required
• Obtain force placed insurance coverage when required
• Prepare and process loan modifications
• Prepare & submit required reporting for secondary market investor loans
• Ensure secondary market loans are maintained following all investor requirements
• Maintain and balance loan department GL accounts
• Follow & ensure compliance with not only Bank policies and procedures, but also all applicable federal and state banking regulatory agency policies
• Comply with bank standards for attendance and hours of work
• Perform other duties as required to fulfill the responsibilities of the position

Skills

Adaptability

Attention to Detail

Change Management

Customer Orientation

Oral/Written Communication

Professionalism

Time Management

Team Player

Education

Two-year degree in business related field

Job description

Prevail Bank in Eau Claire, WI seeks a Loan Servicing professional to manage residential mortgage and consumer loans after origination. Responsibilities include monitoring post-closing documents, collecting payments, posting corrections, providing payoff quotes, lien satisfactions, and escrow management.

The role covers reviewing title policies, recording mortgages, processing loan modifications, and reporting to investors, while ensuring compliance with bank policies and federal/state