Mortgage Loan Processor — Member-Focused Closings & Compliance

Myprospera; Appleton (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Great Paid Time Off Benefits!

Prospera Pays 91% of Medical Monthly0

Prospera Matches Up to 5% of 401K Con-

Prospera Provides Short-Term and Long-

Job summary

Prospera Credit Union in Appleton, Wisconsin is seeking a Mortgage Loan Processor to deliver accurate, timely mortgage experiences for members. You will gather, review, and verify income, employment, assets, and property information, coordinating with lenders and underwriters to close loans efficiently.

The role emphasizes compliance with credit union policies and regulatory standards, high-quality documentation, and strong communication with members and lending partners.

Qualifications

• High school diploma or GED equivalent.
• Minimum of 2–4 years of mortgage loan processing experience preferred.
• Solid knowledge of mortgage documentation requirements, loan products, and underwriting guidelines.
• Understanding of federal and state mortgage regulations and secondary market standards.
• Strong organizational, analytical, and communication skills.
• Ability to manage multiple files and deadlines accurately and efficiently.
• Commitment to delivering excellent member service and ethical lending practices.
• Credit union or community financial institution experience preferred.

Responsibilities

• Loan documentation & file management: Collect, review, and verify income, employment, assets, and property information.
• Ensure files are complete and compliant with policies, regulations, and secondary market standards.
• Prepare and organize loan packages for underwriting review.
• Coordinate with lenders and members to resolve documentation issues quickly and efficiently.
• Compliance & risk: Ensure processes meet federal/state regulations and internal policies; maintain records.
• Member & lending partnership: Act as a resource for lenders; communicate professionally with members.
• Process efficiency: Follow workflows, track metrics, and suggest improvements.

Skills

Mortgage docs

Underwriting guidelines

Organizational skills

Communication skills

Multi-file management

Ethical lending

Education

High school diploma or GED

Job description

Prospera Credit Union in Appleton, Wisconsin is seeking a Mortgage Loan Processor to deliver accurate, timely mortgage experiences for members. You will gather, review, and verify income, employment, assets, and property information, coordinating with lenders and underwriters to close loans efficiently.

The role emphasizes compliance with credit union policies and regulatory standards, high-quality documentation, and strong communication with members and lending partners.