Mortgage Loan Processor II

Extraco Banks, N.A.; Waco (TX); On-site; USD 46,000 - 62,000; Full time

Job summary

Extraco Banks, N.A. is seeking a mortgage team member to assist origination, processing, and underwriting while delivering excellent customer service. You will work with Mortgage Consultants to support the loan process and ensure timely closings.

The role requires 1+ years in mortgage-related work or banking, strong communication skills, and proficiency with Microsoft Office and mortgage software. This is a full-time on-site position in Texas.

Qualifications

• 1+ years of mortgage origination/processing/underwriting or similar experience preferred.
• 1+ years of banking experience or related field required.
• Excellent customer service and communication skills, strong math abilities.

Responsibilities

• Understand the mortgage lending process from application to closing, including appraisal and title work.
• Proficiently use Byte Enterprise platform and related data tooling.
• Maintain attention to detail to meet closing deadlines and conditions.
• Communicate with customers, realtors, builders, and title companies to set expectations.
• Collaborate with Mortgage Consultants to help increase loan volume in a support role.
• Complete compliance training and maintain knowledge of mortgage products.

Skills

Customer service

Communication skills

Math skills

Microsoft Office (Excel/Word)

Mortgage software knowledge

Credit underwriting experience

Processing experience

Education

High School diploma/GED

Bachelor's degree preferred

Tools

Byte Enterprise platform

Mortgage processing software

Job description

High School diploma/GED required. Bachelor's degree preferred.

Experience:

1+ years of mortgage origination/processing/underwriting and/or comparable experience in financial services/banking industry preferred. 1+ years of banking experience or related field required.

Knowledge Requirements

(i.e. skills, abilities, personal characteristics):

Excellent customer service and communication skills, critical math skills, knowledgeable with Microsoft Office Suite (Exel/Word), mortgage loan processing software beneficial and credit/underwriting/processing experience a plus.

Physical Demands:

Physical Demands (Lifting requirements, work environment, etc.) The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this Job, the employee is regularly required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Hours:

Work Hours M-F, 8-5 or some variation of this, plus some Saturday hours on occasion

Training Expectations

Staying updated on Mortgage Compliance and systems

Critical Tasks

1. Understand the process of mortgage lending from application to closing including your role in the process including appraisal and title work.

2. Become proficient in Byte Enterprise platform, factual data and desktop underwriting.

3. Attention to detail and organization is critical in order to stay on top of conditions and documentation required to meet closing deadlines.

4. Friendly communication with customers, realtors, builders and title companies to set expectations about the process including what you will be requesting.

5. Ability to work with Mortgage Consultants as a team member who is motivated to help increase loan volume in a support role.

Other Duties

1. Communication positively with all Mortgage Team Members and Extraco Banks Team Members.

2. Perform in a support role to allow the Mortgage Consultants to meet with customer sand handle marketing for the branch.

3. Represent the branch and Extraco Banks positively inside and outside the Bank.

4. Complete required compliance training.

5. Learn investor websites and other mortgage data concerning underwriting regulations. Maintain knowledge of mortgage products and industry changes.

Extraco provides excellent benefits and competitive compensation. We are an Equal Opportunity Employer M/F/D/V. Extraco provides reasonable accommodation for persons with disability.