Mortgage Loan Processor — Fast-Paced, Growth-Focused Role

Compass Pointe Consulting; Richmond (VA); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

PTO

Retirement Plan

Comprehensive Health Insurance

Home Purchase assistance

Mortgage and settlement services

Job summary

Compass Pointe Consulting is seeking motivated recent graduates to join a dynamic mortgage office as Loan Processors. This on-site role supports the loan lifecycle from application to closing across multiple locations including Richmond and surrounding areas.

Ideal candidates have strong communication, organizational skills, and a willingness to learn mortgage procedures. Experience is welcome but not required; a fast-paced, collaborative office environment is offered with benefits.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple loan files and competing deadlines.
• Strong follow-through and problem-solving abilities.
• Ability to handle confidential financial information professionally.

Responsibilities

• Manage residential mortgage files from application through closing.
• Maintain regular communication with borrowers and internal business partners.
• Collect, review, and record borrower and property documentation.
• Set up loan files and order required items (credit reports, verifications, appraisals).
• Identify missing/incomplete documentation and follow up promptly.
• Monitor loans to ensure deadlines are met and coordinate with teams.
• Prepare closing paperwork and verify loan files for accuracy.
• Maintain accurate records and follow applicable lending procedures.
• Provide responsive, professional customer service throughout the mortgage process.

Skills

Excellent customer service

Strong organizational skills

Manage multiple loan files

Follow-through & problem-solving

Confidential financial information

Collaborative, fast-paced environment

Job description

Compass Pointe Consulting is seeking motivated recent graduates to join a dynamic mortgage office as Loan Processors. This on-site role supports the loan lifecycle from application to closing across multiple locations including Richmond and surrounding areas.

Ideal candidates have strong communication, organizational skills, and a willingness to learn mortgage procedures. Experience is welcome but not required; a fast-paced, collaborative office environment is offered with benefits.