Mortgage Loan Originator

Westerra Credit Union; Denver (CO); On-site; USD 60,000 - 85,000; Full time

Job summary

Westerra Credit Union in Denver is seeking a Mortgage Loan Originator to work on-site in the Denver Metropolitan Area. You will originate residential loans, guide members through the application process, and explain loan products, terms, and requirements.

You will meet with members, collect financial documents, work with underwriting and processing teams, ensure regulatory compliance, and maintain records while upholding Westerra’s member-first values and commitment to education and financial

Qualifications

• Experience in originating residential mortgage loans.
• Ability to evaluate borrower eligibility and ensure compliance.
• Understanding of interest rates, DTI, and regulatory requirements.
• Experience in a credit union or community banking is a plus.
• Knowledge of Denver real estate and lending markets is beneficial.
• Strong interpersonal, communication, and customer service skills.
• Ability to manage multiple loan files and meet deadlines.

Responsibilities

• Originating residential mortgage loans and guiding members through the process.
• Collecting and analyzing financial documentation.
• Collaborating with underwriting and processing teams.
• Tracking loan pipelines and maintaining accurate records.
• Delivering service aligned with member-first values.

Skills

Mortgage Lending

Loan Origination

Underwriting

Finance Knowledge

Regulatory Compliance

Customer Service

Communication

Attention to Detail

Time Management

Education

High School Diploma

Finance Certification

Job description

Company Description

Westerra Credit Union is a member-owned financial institution founded in Denver in 1934, now serving more than 110,000 members across the Denver metropolitan area and stewarding approximately $2 billion in assets. The organization is driven by a mission to “out-love” every bank in Colorado by listening, guiding, and caring for members, especially in complex financial situations. Westerra focuses on building meaningful relationships and helping individuals, families, and businesses feel confident and supported through everyday financial decisions and major life events. Its culture is guided by values such as being member-obsessed, radically transparent, relentlessly collaborative, and always learning in motion, with a strong commitment to community giving and volunteerism. Westerra has been recognized as one of Newsweek’s Best Regional Banks and Credit Unions and is an Equal Housing Opportunity lender, federally insured by NCUA.

Role Description

The Mortgage Loan Originator is a full-time, on-site role based in the Denver Metropolitan Area. This role is responsible for originating residential mortgage loans, guiding members through the loan application process, and providing clear explanations of loan products, terms, and requirements. Day-to-day responsibilities include meeting with members to assess their financing needs, collecting and analyzing financial documentation, collaborating with underwriting and processing teams, and ensuring loans comply with regulatory and internal policy standards. The Mortgage Loan Originator will build and maintain relationships with members, real estate professionals, and internal partners, while actively identifying opportunities to support members’ broader financial goals. The role also involves tracking loan pipelines, maintaining accurate records, and delivering service aligned with Westerra’s member-first values and commitment to education and financial guidance.

Qualifications

• Candidates should possess strong skills in Mortgage Lending and Loan Origination, with experience in originating residential mortgage loans.
• Candidates should possess skills in Underwriting and Loans, including evaluating borrower eligibility and reviewing loan files for compliance with guidelines.
• Candidates should possess foundational Finance skills, including understanding of interest rates, credit analysis, debt-to-income ratios, and regulatory requirements.
• Additional beneficial qualifications include prior experience in a credit union or community banking environment, knowledge of local Denver real estate and lending markets, and familiarity with mortgage loan origination systems.
• Strong interpersonal, communication, and customer service skills; ability to explain complex information clearly, build trusting relationships, and work collaboratively with cross-functional teams.
• Proven ability to manage multiple loan files, meet deadlines, and maintain attention to detail; comfort working in a compliance-driven environment.
• Typically requires relevant experience in mortgage loan origination and a high school diploma or equivalent; additional education or professional certifications in finance, lending, or real estate are a plus.