Mortgage Loan Originator

Arbor Financial Credit Union; Michigan; Hybrid; USD 50,000 - 80,000; Full time

Benefits offered by this job

Remote work

Paid time off

401(k) match

Health insurance

Dental & vision

HSA & Flexible spending plans

Life insurance & disability coverage

Mortgage discounts

Job summary

Arbor Financial Credit Union is seeking a Mortgage Loan Originator to guide members through the mortgage process with personalized service and expert advice. You will originate and process loans, educate members on products, and build strong community relationships to grow mortgage business.

The role emphasizes member experience, collaboration with internal/external partners, and adherence to regulatory guidelines while offering monthly incentives and growth opportunities within Arbor’s

Qualifications

• High School Diploma or equivalent required.
• Strong attention to detail, organizational and interpersonal skills.
• Professionalism in conduct, communication and appearance.
• Team player with flexibility and positive attitude.
• Basic computer operation proficiency essential.
• Travel to offsite business locations required.
• Bonded and registered under the SAFE Act.
• College degree or mortgage lending experience preferred but not required.

Responsibilities

• Originate and process mortgage loan applications by interviewing applicants and analyzing financial information.
• Educate members on mortgage products and services to fit their finances.
• Build and maintain community relationships, especially with real estate professionals, to attract mortgage business.
• Collaborate with appraisers, title officers, and underwriters to ensure smooth loan processing.
• Attend community events to promote mortgage products and represent the credit union.
• Provide exceptional member service by resolving inquiries and cross-selling products.
• Maintain compliance with federal and state regulations including the SAFE Act and BSA.

Skills

Attention to detail

Organizational skills

Problem-solving

Communication skills

Interpersonal skills

Professionalism

Team player

Basic computer operation

Travel to offsite locations

Bonded & SAFE Act registration

Education

High School Diploma or equivalent

College degree preferred

Job description

Description

Mortgage Loan Originator Benefit Highlights

• Primarily remote work with occasional on-site requirements
• Paid vacation, personal, sick, holiday, volunteer & birthday time off
• 401(k) with 6% match and 4% profit-sharing contribution
• Top-notch health insurance, dental, and vision
• HSA, Flexible spending plans, life insurance, and short-term/long-term disability coverage
• Loan and mortgage discounts + higher rates for savings products

Pay:

Base Salary $50,000 + Performance based Commission Plan

On-site Locations: Three Rivers and Portage Road

About The Role

As the Mortgage Loan Originator, you will build relationships within the community and guide members through the mortgage process with expert advice and personalized service. This role offers the opportunity to grow our mortgage portfolio while delivering an extraordinary member experience aligned with our core values.

Where You’re Headed

As a Mortgage Loan Originator, you will continue developing your expertise and building meaningful connections with colleagues and the broader community. With monthly sales incentives, your earning potential grows as you succeed in helping members with their financial needs.

What You’ll Do

• Originate and process mortgage loan applications by interviewing applicants and analyzing financial information.
• Educate members on mortgage products and services, ensuring alignment with their financial needs.
• Build and maintain relationships within the community, especially with real estate professionals, to attract new mortgage business.
• Collaborate with internal and external stakeholders such as appraisers, title officers, and underwriters to ensure smooth loan processing.
• Attend community events to promote mortgage products and represent the credit union.
• Provide exceptional member service by resolving inquiries and identifying opportunities for cross-selling products.
• Maintain compliance with federal and state regulations, including the SAFE Act and Bank Secrecy Act.

Is This You?

• High School Diploma or equivalent
• Strong attention to detail, organizational, problem-solving, communication, and interpersonal skills
• Professionalism in conduct, communication, and appearance
• Team player with a positive attitude and flexibility
• Proficiency in basic computer operation
• Travel to offsite business locations required
• Ability to be bonded and registered under the SAFE Act
• Preferred But Not Required: College degree (or completion of equivalent training or apprentice program) and mortgage lending experience

Why Join Arbor?

For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We’ve built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have Fun. Here, you’ll enjoy meaningful work, growth opportunities, caring teams, and great benefits. Visit our website to discover what makes us exceptional and.