Mortgage Loan Originator

Arbor Financial Credit Union; Kalamazoo (MI); Remote; USD 45,000 - 55,000; Full time

Benefits offered by this job

Remote work

Paid time off

401(k) with match

Health insurance

Dental & vision

HSA/FSAs

Mortgage discounts

Job summary

Arbor Financial Credit Union is seeking a Mortgage Loan Originator to build relationships within the community and guide members through the mortgage process with expert advice and personalized service.

The role emphasizes remote work with occasional on-site requirements, monthly incentives, and opportunities to grow the mortgage portfolio while delivering an extraordinary member experience aligned with our core values.

Qualifications

• High school diploma or equivalent; mortgage lending experience preferred.
• Excellent communication and interpersonal skills; detail-oriented.
• Willingness to travel to offsite locations as required.
• Knowledge of SAFE Act compliance is a plus.

Responsibilities

• Originate and process mortgage loan applications with applicants.
• Educate members on mortgage products and align with financial needs.
• Build relationships with real estate professionals to generate business.
• Coordinate with appraisers, title officers, and underwriters for smooth processing.
• Promote mortgage products at community events.
• Deliver exceptional member service and cross-sell products where appropriate.
• Maintain compliance with federal and state regulations including the SAFE Act.

Skills

attention to detail

organizational skills

problem-solving

communication

interpersonal skills

travel willingness

SAFE Act compliance

Education

High School Diploma

College degree preferred

Job description

Description

Mortgage Loan Originator Benefit Highlights

• Primarily remote work with occasional on-site requirements
• Paid vacation, personal, sick, holiday, volunteer & birthday time off
• 401(k) with 6% match and 4% profit-sharing contribution
• Top-notch health insurance, dental, and vision
• HSA, Flexible spending plans, life insurance, and short-term/long-term disability coverage
• Loan and mortgage discounts + higher rates for savings products

Pay:

Base Salary $50,000 + Performance based Commission Plan

On-site Locations: Three Rivers and Portage Road

About The Role

As the Mortgage Loan Originator, you will build relationships within the community and guide members through the mortgage process with expert advice and personalized service. This role offers the opportunity to grow our mortgage portfolio while delivering an extraordinary member experience aligned with our core values.

Where You’re Headed

As a Mortgage Loan Originator, you will continue developing your expertise and building meaningful connections with colleagues and the broader community. With monthly sales incentives, your earning potential grows as you succeed in helping members with their financial needs.

What You’ll Do

• Originate and process mortgage loan applications by interviewing applicants and analyzing financial information.
• Educate members on mortgage products and services, ensuring alignment with their financial needs.
• Build and maintain relationships within the community, especially with real estate professionals, to attract new mortgage business.
• Collaborate with internal and external stakeholders such as appraisers, title officers, and underwriters to ensure smooth loan processing.
• Attend community events to promote mortgage products and represent the credit union.
• Provide exceptional member service by resolving inquiries and identifying opportunities for cross-selling products.
• Maintain compliance with federal and state regulations, including the SAFE Act and Bank Secrecy Act.

Is This You?

• High School Diploma or equivalent
• Strong attention to detail, organizational, problem-solving, communication, and interpersonal skills
• Professionalism in conduct, communication, and appearance
• Team player with a positive attitude and flexibility
• Proficiency in basic computer operation
• Travel to offsite business locations required
• Ability to be bonded and registered under the SAFE Act
• Preferred But Not Required: College degree (or completion of equivalent training or apprentice program) and mortgage lending experience

Why Join Arbor?

For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We’ve built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have Fun. Here, you’ll enjoy meaningful work, growth opportunities, caring teams, and great benefits. Visit our website to discover what makes us exceptional and.