Mortgage Loan Officer Assistant

Bay Area Mortgage Corporation; New Bern (NC); In loco; USD 41.000 - 50.000; Tempo pieno

Descrizione del lavoro

Bay Area Mortgage Corporation in New Bern, North Carolina is seeking a Mortgage Loan Officer Assistant to support the loan team with administrative coordination of files from application to closing. This in-person role emphasizes organization, attention to detail, and proactive communication to keep loans moving smoothly.

You will handle initial file setup, data entry, deadline tracking, and coordination with borrowers, officers, and lenders, contributing to a friendly, efficient processing flow

Competenze

• Must be highly motivated with excellent customer service and communication skills.
• Preferred degree in banking or finance; high school diploma or equivalent required.
• 2-3 years in professional office environment or mortgage experience preferred.

Mansioni

• Assist with initial setup and preparation of new mortgage files; collect, organize, and enter loan information.
• Ensure files are complete and prepared for the next stage; coordinate admin tasks and follow-ups.
• Monitor multiple loans and deadlines; track outstanding information, documents, and signatures.
• Communicate regularly with Loan Officers, borrowers, lenders, and other parties to obtain or clarify information.
• Identify missing information or issues and escalate to the appropriate team member.

Conoscenze

Customer service

Communication

Attention to detail

Multitasking

Team collaboration

Formazione

Banking/Finance degree (preferred)

High school diploma or equivalent

Strumenti

MS Office

CRM

MLS

DU

Proprietary mortgage software

Descrizione del lavoro

Mortgage Loan Officer Assistant

Bay Area Mortgage Corporation - New Bern, North Carolina, United States

About this position

Are you interested in becoming an important part of a growing mortgage team where organization, communication, technology, and attention to detail truly matter? The right person will have the opportunity to take ownership of their work, develop valuable knowledge of the mortgage industry, and play a key role in helping the team successfully move loans from application to closing.

We are looking for a highly organized, detail-oriented, and proactive Mortgage Loan Officer Assistant to support our loan team in New Bern, NC. This is a full-time, in-person position focused primarily on the administrative coordination and preparation of mortgage files at the beginning and end of the loan process.

Are you interested in becoming an important part of a growing mortgage team where organization, communication, technology, and attention to detail truly matter? The right person will have the opportunity to take ownership of their work, develop valuable knowledge of the mortgage industry, and play a key role in helping the team successfully move loans from application to closing.

We are looking for a highly organized, detail-oriented, and proactive Mortgage Loan Officer Assistant to support our loan team in New Bern, NC. This is a full-time, in-person position focused primarily on the administrative coordination and preparation of mortgage files at the beginning and end of the loan process.

Compensation:

$45,000

Responsibilities

• Assist with the initial setup and preparation of new mortgage files. Collect, organize, and enter loan information accurately into various systems
• Ensure files are complete and properly prepared for the next stage of the mortgage process. Coordinate administrative tasks and follow-ups at the beginning and end of each loan
• Monitor multiple loans and changing deadlines while maintaining excellent organization by tracking outstanding information, documents, signatures, and other required items.
• Communicate regularly with Loan Officers, borrowers, lenders, and other parties to obtain or clarify information
• Help identify missing information or administrative issues and bring them to the appropriate team member's attention
• Provide general administrative and operational support to the Loan Officer and mortgage team
• Assist with special projects and other administrative responsibilities as needed

Qualifications

• Highly motivated and goal-oriented with excellent customer service and communication skills
• Preferred degree in banking or finance, and a high school diploma or equivalent is required
• 2-3 years of professional office environment and administration or mortgage experience preferred
• MS Office proficiency required; some CRM, MLS, DU, and proprietary mortgage software preferred
• Exceptional written and verbal communication skills
• Strong attention to detail and accuracy
• Ability to manage multiple loans and changing priorities simultaneously
• Strong follow-through and a proactive approach to getting things done
• Comfortable working with deadlines and time-sensitive information
• Professional, dependable, and comfortable communicating with a variety of people
• Ability to work independently while also being a collaborative member of the team

About Company

Bay Area Mortgage Corporation was founded more than 25 years ago with a simple mission: make the mortgage process less stressful, more personal, and more manageable for the people we serve.

What started as a small operation in Severna Park, Maryland, has grown into a trusted lending partner serving Maryland, Virginia, Delaware, Florida, and North Carolina. While we've grown, our approach hasn't changed.

We believe people deserve more than a transaction. They deserve honest advice, thoughtful guidance, responsive communication, and a team that genuinely cares about the outcome.