Licensed Loan Partner Mortgage Banker

Premier Lending, Inc; Santa Rosa (CA); On-site; USD 60,000 - 65,000; Full time

Job summary

Premier Lending, Inc in Santa Rosa, CA is seeking an Experienced Mortgage Loan Officer Assistant to support a high-performing team. This role involves managing loan applications, coordinating documentation, and providing top-notch customer service. Ideal candidates should have MS Office proficiency, familiarity with Encompass, and a solid understanding of mortgage products. Compensation ranges from $60,000 to $65,000 annually, supplemented by commission bonuses, making it a great opportunity for those passionate about helping families achieve homeownership.

Qualifications

• 3 years of professional office or mortgage experience preferred.
• Ability to effectively work in a team-oriented environment.
• Understanding of various loan products.

Responsibilities

• Respond to customer inquiries providing superior service.
• Manage and coordinate loan documentation for underwriting.
• Review loan package documentation for errors.

Skills

Team-oriented communication

MS Office proficiency

Attention to detail

Customer service

Experience with Encompass

Tools

CRM software

MLS

DU

Proprietary mortgage software

Job description

About the Opportunity

Licensed or Unlicensed Loan Officer Assistant, or Product Experienced Loan Processor? Are you looking for a stable, team-oriented opportunity where your skills will be valued? We’re hiring an Experienced Mortgage Loan Officer Assistant to support a top-producing loan origination team in Santa Rosa, CA at Premier Lending. You’ll work directly with clients, ensuring smooth communication and efficient loan processing from application to close.

What You’ll Do

• Take loan applications
• Track and follow up with leads daily
• Provide customer support and loan status updates
• Help manage paperwork, disclosures, and conditions

Who We’re Looking For

• Loan Officer Assistants or Licensed Loan Officers who thrive at applications and program guidelines, but don't like generating leads for themselves.
• Loan Officer Assistants with excellent attention to detail and time management.
• Experienced Loan Processors willing to obtain a license — we’ll help you get there!

Why Join Us

• Work with one of our most successful Loan Officers in the company.
• Full support, training, and growth potential.
• No need to bring your own leads, we’ve got them.

Responsibilities

• Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service.
• Provide administrative support such as screening and making calls, booking appointments, etc.
• Review all loan package documentation for discrepancies, omissions, and income calculation, then report any discrepancies to the loan originator.
• Be the primary liaison between the mortgage loan officer and clients and schedule meetings to discuss outstanding items.
• Gather and coordinate the necessary loan documentation for verifications and underwriting, such as loan files, loan packages, credit reports, and additional mortgage application paperwork.

Qualifications

• Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients.
• 3 years of professional office environment and administration or mortgage experience preferred.
• MS Office proficiency required; some CRM, MLS, DU, and proprietary mortgage software preferred. Encompass Experience is a MUST.
• Possess an understanding of different loan products, such as Conventional Loans, FHA, VA, adjustable / fixed, Non-QM loans, etc.

Compensation

$60,000-$65,000 per year plus commission bonuses.

Join Us

If you’re driven, service-oriented, and passionate about helping families achieve homeownership, apply today!