Mortgage Loan Officer

Spring EQ; Middleburg Heights (OH); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

401(k) Company Match

Annual Charitable Matching Gift Program

Commuter Benefits

Medical Insurance

Paid Time Off Plan

Dental insurance

Disability insurance

Life insurance

Medical insurance

Paid time off

Vision insurance

Weekly dinner

Job summary

A national home equity lender is seeking a Mortgage Loan Officer in Middleburg Heights, Ohio. This role focuses on developing relationships with customers through inbound leads, delivering exceptional customer service, and closing sales. Candidates should have at least 2 years of experience in mortgage sales and hold necessary licenses. The position offers training and coaching, competitive commission structures, and benefits including a 401(k) company match, medical insurance, paid time off, and more. Suitable for driven individuals looking for a dynamic work environment.

Qualifications

• Proven track record of success in mortgage loan sales.
• Must hold multi-state licenses in good standing.
• Self-starter mentality with the ability to solve open-ended business challenges.
• Proven track record of success in sales.
• Bilingual is a plus.
• Excellent communication, interpersonal and organizational skills.
• Self-starter mentality with the ability to solve open-ended business challenges.
• Enthusiastically contribute to a culture of innovation and continuous improvement.
• The ideal candidate will have a demonstrated track record of meeting/exceeding goals as an individual contributor.
• Rapid learning of new computer systems required.
• Ability to thrive in a fast-paced, team-oriented environment.
• Commitment to personal excellence, integrity and accountability.

Responsibilities

• Deliver best-in-class customer service in an inside sales environment.
• Create relationships with prospects and customers to establish trust.
• Close sales and advise customers of next steps.
• Complete ongoing education for licensing.
• Identify prospective customers through company generated inbound leads.
• Complete ongoing education for licensing.
• Additional ad-hoc duties as assigned.

Skills

Sales success

Communication skills

Interpersonal skills

Organizational skills

Bilingual

Self-starter

Problem solving

Education

Bachelor’s Degree or equivalent experience

2+ years of mortgage or home equity loan officer experience

Job description

Spring EQ is a national home equity lender providing flexible and tailored financing solutions directly to consumers with a national network of experienced brokers and partners. Since its founding in 2016, Spring EQ is among the fastest growing and highest-rated home equity financing partners in the United States. Spring EQ offers a broad range of home equity products and delivers a simple and streamlined process that results in faster funding, trustworthy loans, and less frustration for consumers today.

Our Values

• Be kind and treat all people - teammates, customers, and vendors - with respect and consideration
• Be adaptable and embrace change
• Be accountable and take responsibility and deliver the effort to fully complete the task
• Be better and strive for continuous improvement in ourselves, our team, and the company for our customers
• Be part of the solution and solve problems, find the answers, and collaborate
• Work hard, have fun, and get things done

Job Overview

Spring EQ is seeking a Mortgage Loan Officer to join our growing organization. The Mortgage Loan Officer will play a key role in developing and identifying prospective customers through company generated inbound leads. A strong candidate will have a proven track record of success in mortgage loan sales and thrive in a growing, fast‑paced environment. They will be driven, passionate and flourish in a sales role that is exciting and dynamic. Candidates for this position will receive excellent training and coaching while being able to produce and earn a generous living on an aggressive compensation plan. Spring EQ is willing to invest its time and resources to train & license the right individual.

Responsibilities

• Customer Service – Deliver best‑in‑class customer service in an inside sales environment
  • Conduct customer needs analysis to learn customers’ goals and set expectations for the loan process
• Build Relationships – Create relationships with prospects and customers to establish trust and encourage referral business
  • Conduct thorough follow‑up to all prospective clients
• Production – Close sales and advise customers of next steps
  • Identify prospective customers through company generated inbound leads
• Ongoing Education – Complete ongoing education for licensing
• Additional ad‑hoc duties as assigned

The Basics

• Bachelor’s Degree or equivalent experience preferred
• 2+ years of mortgage or home equity loan officer experience required
• Must hold multi‑state licenses in good standing
• Proven track record of success in sales
• Bilingual is a plus
• Excellent communication, interpersonal and organizational skills
• Self‑starter mentality with the ability to solve open‑ended business challenges
• Enthusiastically contribute to a culture of innovation and continuous improvement
• The ideal candidate will have a demonstrated track record of meeting/exceeding goals as an individual contributor
• Rapid learning of new computer systems required
• Ability to thrive in a fast‑paced, team‑oriented environment
• Commitment to personal excellence, integrity and accountability

Benefits

• 401(k) Company Match
• Annual Charitable Matching Gift Program
• Commuter Benefits
• Company Holidays
• Credit Union Membership
• Dental Insurance
• Dependent Care Plan
• Disability Insurance
• Employee Assistance Program
• Life Insurance
• Medical Insurance
• Paid Time Off Plan
• Vision Insurance
• Weekly Non‑Management Dinner Benefit

Applicants must be authorized to work for any employer in the U.S. and will not require sponsorship now or in the future.

Spring EQ is an Equal Opportunity Employer. We make all employment decisions based on merit and business needs. If you require a reasonable accommodation at any stage of the hiring or employment process, please contact [e-mail]