Mortgage Loan Coordinator - Customer Experience & Growth

Metroplex Mortgage Services, Inc. NMLS#185264; Tampa (FL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Career growth opportunities

Job summary

Metroplex Mortgage Services is seeking a Mortgage Loan Coordinator (Loan Partner) to guide borrowers through the mortgage process from application to closing. This in-office role requires organization, strong phone skills, and a commitment to excellent customer experience.

Ideal candidates come from banking, real estate, customer service, or related fields; mortgage experience helps but is not required, as training is provided for long-term career growth in mortgage operations.

Qualifications

• Organized and detail-oriented
• Comfortable on the phone and communicating with borrowers
• Mortgage experience helpful but not required; training provided

Responsibilities

• Guide borrowers through the mortgage process from application to closing
• Answer borrower questions and coordinate with teams via phone and email
• Participate in training and growth opportunities within the company

Skills

Customer service

Organizational skills

Phone communication

Job description

Metroplex Mortgage Services is seeking a Mortgage Loan Coordinator (Loan Partner) to guide borrowers through the mortgage process from application to closing. This in-office role requires organization, strong phone skills, and a commitment to excellent customer experience.

Ideal candidates come from banking, real estate, customer service, or related fields; mortgage experience helps but is not required, as training is provided for long-term career growth in mortgage operations.