Mortgage Lending Advisor - Inbound Conversions

Pomona College; Jacksonville, Northern (FL, KY); Hybrid; USD 50,000 - 80,000; Full time

Job summary

Pomona College is seeking a results-driven mortgage sales professional to drive lead generation, manage client conversions, and guide borrowers through the mortgage process on-site in Jacksonville, FL.

You will conduct phone consultations, maintain CRM records, ensure regulatory compliance, and deliver exceptional post-application support while meeting sales targets and collaborating with the in-office team.

Qualifications

• Requires strong office and financial software proficiency.
• Candidate should be self-motivated, organized, and deadline-driven.
• Excellent written and verbal communication skills are essential.
• Must be available for an in-office schedule Monday–Friday in Jacksonville.

Responsibilities

• Lead generation and conversion of warm inquiries into mortgage applications.
• Record customer interactions and follow-ups in the CRM system.
• Conduct thorough phone consultations guiding clients through the mortgage process.
• Uphold regulatory compliance and manage related risks.
• Provide exceptional post-application support to retain clients.

Skills

MS Office & finance software

Communication skills

Multitasking & time management

In-office schedule adherence

Education

Bachelor's degree or equivalent in finance/business/related field

Tools

CRM software

Mortgage software

Job description

Pomona College is seeking a results-driven mortgage sales professional to drive lead generation, manage client conversions, and guide borrowers through the mortgage process on-site in Jacksonville, FL.

You will conduct phone consultations, maintain CRM records, ensure regulatory compliance, and deliver exceptional post-application support while meeting sales targets and collaborating with the in-office team.