Mortgage Insurance & Escrow Specialist

University Bank; Jacksonville (FL); On-site; USD 48,000 - 62,000; Full time

Job summary

University Bank in Jacksonville, FL is seeking a Mortgage Insurance Specialist to service private mortgage insurance, FHA, Rural Housing/USDA loans and optional insurance, handling monthly invoices and certificate activations.

You will reconcile open item reports, assist with escrows after closing, work with investors to resolve discrepancies, and provide guidance on policy while answering questions from investors and customers. Strong attention to detail and confidentiality are essential.

Qualifications

• High school diploma or equivalent.
• Previous mortgage banking experience desired.
• Previous mortgage insurance and/or escrow experience desired.

Responsibilities

• Process monthly invoices for PMI, FHA, Rural Housing/USDA, and optional insurance.
• Process open items report for all related escrow types, transfer and/or activate certificates/cases and issue payment for premiums due.
• Process customer requested waivers, reanalyze escrow payment as needed and notify customers of approval/denial.
• Process automatic MI terminations and final MIP payments.
• Process customer requests to begin escrow after loan closing.
• Process customer requests to close escrow after loan closing.
• Identify new loan setup discrepancies and work with investors to resolve.
• Verify servicing transfers in/out for insured loans and ensure correct transfers and payments.
• Work with Customer Service to answer questions and provide training as needed.
• Research and interpret federal and state regulations as they pertain to current processes.

Skills

Mortgage insurance knowledge

Customer service

Attention to detail

Independent worker

Education

High school diploma or equivalent

Job description

University Bank in Jacksonville, FL is seeking a Mortgage Insurance Specialist to service private mortgage insurance, FHA, Rural Housing/USDA loans and optional insurance, handling monthly invoices and certificate activations.

You will reconcile open item reports, assist with escrows after closing, work with investors to resolve discrepancies, and provide guidance on policy while answering questions from investors and customers. Strong attention to detail and confidentiality are essential.