Mortgage Insurance & Escrow Specialist

University Bank; Hancock Township (MI); In loco; USD 50.000 - 65.000; Tempo pieno

Descrizione del lavoro

University Bank is seeking an Mortgage Insurance Specialist to manage servicing of private mortgage insurance, FHA, Rural Housing/USDA, and related escrows. You will process invoices, manage certificates/cases, and handle waivers and terminations, while coordinating with investors and customers to resolve issues.

The role requires attention to detail, strong communication, and the ability to interpret regulations.

Competenze

• High school diploma or equivalent required.
• Previous mortgage banking experience desired.
• Previous mortgage insurance and/or escrow experience desired.

Mansioni

• Process monthly invoices for PMI, FHA, Rural Housing/USDA, and optional insurance.
• Process open items report for all related escrow types, transfer and/or activate certificates/cases and issue payment for premiums due.
• Process customer requested waivers, reanalyze escrow payment as needed and notify customers of approval/denial.
• Process automatic MI terminations and final MIP payments.
• Process customer requests to begin escrow after loan closing.
• Process customer requests to close escrow after loan closing.
• Identify new loan setup discrepancies and work with investors to resolve.
• Verify servicing transfers in/out for insured loans, ensuring certificates/cases are transferred to the corresponding servicer and payment issued.
• Work with Customer Service department to assist with answering questions and provide training as needed.
• Research and interpret federal and state regulations as they pertain to current processes.
• Work with investors and customers to answer questions and resolve issues.
• All other duties as assigned by management.

Conoscenze

Customer relations

Communication skills

Attention to detail

Organizational skills

Time management

Analytical skills

Problem solving

Confidentiality

Formazione

High school diploma or equivalent

Descrizione del lavoro

University Bank is seeking an Mortgage Insurance Specialist to manage servicing of private mortgage insurance, FHA, Rural Housing/USDA, and related escrows. You will process invoices, manage certificates/cases, and handle waivers and terminations, while coordinating with investors and customers to resolve issues.

The role requires attention to detail, strong communication, and the ability to interpret regulations.