Mortgage Foreclosure QA Specialist

CrossCountry Mortgage, LLC; Cleveland (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K plan

Short-term disability

Employee assistance program

Wellness program

Job summary

CrossCountry Mortgage, LLC is seeking a Foreclosure Quality Assurance Specialist to support RoundPoint Mortgage Servicing LLC in overseeing quality assurance across the foreclosure process, ensuring compliance with statutory and regulatory standards and company policies.

You will manage foreclosure workflows, review referrals and documents, monitor timelines, and drive accuracy and efficiency, while collaborating with internal teams and external counsel to uphold high performance.

Qualifications

• Minimum of 2 years foreclosure-related experience.
• Minimum 1 year mortgage servicing experience preferred.
• GSE and government experience preferred.
• LoanSphere and MSP experience preferred.
• Excellent communication and customer service skills.
• Excellent prioritization and time management skills.
• Proficient with Microsoft Office applications.

Responsibilities

• Conduct foreclosure referral eligibility quality review prior to referral to foreclosure counsel.
• Verify accuracy of all financial figures required in the foreclosure processes by conducting a quality review prior to submission to foreclosure counsel.
• Conduct quality review of pre-sale checklists to ensure scheduled foreclosure sales meet all compliance guidelines.
• Verify accuracy of foreclosure documents prepared by foreclosure counsel, prior to submission to document executor.
• Ship all executed documents to foreclosure counsel timely.
• Manage operational and exception reports to monitor workflow, identify risks, and drive efficiency.
• Prioritize and manage assigned work to ensure timely, accurate resolutions for both internal and external partners.
• Perform additional duties as assigned by management.

Skills

Foreclosure experience

Mortgage servicing experience

GSE/Government experience

LoanSphere MSP experience

Communication skills

Time prioritization

MS Office proficiency

Job description

CrossCountry Mortgage, LLC is seeking a Foreclosure Quality Assurance Specialist to support RoundPoint Mortgage Servicing LLC in overseeing quality assurance across the foreclosure process, ensuring compliance with statutory and regulatory standards and company policies.

You will manage foreclosure workflows, review referrals and documents, monitor timelines, and drive accuracy and efficiency, while collaborating with internal teams and external counsel to uphold high performance.