Mortgage Final Document Administrative Specialist

Charter West Bank; Elkhorn Precinct (NE); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability insurance

401(k) program

Paid Time Off (PTO)

Job summary

CharterWest Bank in Elkhorn, NE seeks a Mortgage Final Document Administrative Specialist to ensure final mortgage documents are accurately processed and filed on time. You will support office operations, greet clients, and coordinate vendors while maintaining organized records.

The role emphasizes attention to detail, strong communication, and the ability to work in a fast-paced environment with mortgage-specific systems.

Qualifications

• Experience in mortgage processing or administration.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Good computer skills to use loan databases and office software.
• Ability to work efficiently in a fast-paced environment.
• High school diploma or equivalent.

Responsibilities

• Office Administration: manage inventory, greet visitors, coordinate vendors, prepare mail, maintain spaces.
• Final Documents Management: review mortgages and deeds, track title policies, obtain missing documents, organize files.
• Post-Closing Audits: fix errors by contacting the closing agent or borrower for corrections.
• System Updates: update loan systems, answer emails/phone calls, sort mail and match documents to files.

Skills

Attention to detail

Organizational skills

Communication

Computer skills

Education

High school diploma

Tools

Loan databases

Office software

Job description

Mortgage Final Document Administrative Specialist
At CharterWest Bank, we believe in helping our customers achieve their dream of homeownership with compassion and support. We are seeking a Mortgage Final Document Administrative Specialist to join our team at our Elkhorn, NE location. This individual will play a crucial role in ensuring that all final mortgage documents are accurately processed and filed in a timely manner.

Benefits:

• Medical, dental, and vision insurance
• Life and disability insurance
• 401(k) program
• Paid Time Off (PTO)

Responsibilities:

Office Administration

• Manage office inventory by tracking, ordering, and organizing supplies.
• Greet visitors and clients arriving at the front desk.
• Coordinate office vendors for equipment maintenance and shredding services.
• Prepare outgoing mail including certified mail, FedEx, and UPS shipments.
• Maintain shared office spaces like conference rooms and the breakroom.

Final Documents Management

• Review recorded mortgages and deeds of trust for accuracy from county offices.
• Track title policies and ensure final policies match loan terms.
• Obtain missing documents from title companies, escrow agents, and internal staff.
• Organize collateral files to send to investors or the warehouse bank.

Post-Closing Audits

• Fix errors quickly by contacting the closing agent or borrower for corrections.

System Updates

• Update loan systems with current file statuses and tracking dates.
• Answer emails and phone calls from title companies and investors.
• Sort incoming mail and match physical or digital documents to the correct loan files.

Qualifications:

• Previous experience in mortgage processing or administration
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal abilities
• Good computer skills to use loan databases and office software
• Ability to work efficiently in a fast-paced environment
• High school diploma or equivalent

CharterWest Bank is an Equal Opportunity Employer.