Mortgage Processing Specialist

USA Mortgage; Annapolis, Northern (MD, KY); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Voluntary benefits

Company-paid benefits

Job summary

USA Mortgage is seeking a Processing Assistant to provide administrative and processing support to Mortgage Loan Originators. The role ensures efficient loan processing across all stages of the loan cycle.

The position requires a high school diploma or equivalent, 1 year of experience, and familiarity with Encompass and MS Office. You will help with pre-qualifications, credit pulls, and data entry in a fast-paced environment, with a per-file bonus structure.

Qualifications

• High school diploma or equivalent required; 2–4 year college curriculum preferred.
• Minimum one year experience and/or training.
• Encompass experience or equivalent.
• Basic computer skills.
• Experience with Microsoft Office software.
• Familiar with mortgage lending industry.
• Understanding of Conventional, FHA, and VA mortgage products.
• Understand current RESPA laws and guidelines.
• Ability to work in a fast-paced, challenging environment.
• Excellent customer service skills, strong attention to detail, and a team player attitude.

Responsibilities

• Make copies of borrower information, file documents, prepare files for submission, schedule signing appointments, mail thank-you notes to customers and realtors, and perform other administrative duties as determined by the Mortgage Loan Originator.
• Conduct preliminary research on the loan to help determine mortgage eligibility.
• Assist in pre-qualifications and pre-approval orders.
• Pull credit reports and run AUS, contacting the borrower for any additional required information.
• Input data, setting up new customer files with application data.
• Update and mine marketing database for new loans.
• Update the Mortgage Loan Originator's database.
• Assist Mortgage Loan Originators and other team members with clerical ad hoc duties, as needed.

Skills

Customer service

Attention to detail

Team player

Education

High school diploma or equivalent

2–4 year college preferred

Tools

Encompass

Microsoft Office

Job description

USA Mortgage is seeking a Processing Assistant to provide administrative and processing support to Mortgage Loan Originators. The role ensures efficient loan processing across all stages of the loan cycle.

The position requires a high school diploma or equivalent, 1 year of experience, and familiarity with Encompass and MS Office. You will help with pre-qualifications, credit pulls, and data entry in a fast-paced environment, with a per-file bonus structure.