Mortgage Document Specialist — Compliance & Processing

First Citizens; Columbia (SC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Benefits program

Job summary

First Citizens Bank in Columbia, SC is seeking a clerical support specialist to assist mortgage production, compliance, and quality control within the loan lifecycle.

You will receive and allocate new loans and mail, update records, and ensure documents are processed timely. The role supports daily workflow for department associates with attention to detail and knowledge of banking regulations.

Qualifications

• High School Diploma or GED and 1 year experience in administrative support
• Preferred Area of Experience: Mortgage lending

Responsibilities

• Loan Processing - Receives, organizes, and distributes appraisals according to regulatory requirements. Enters all necessary information into department lending systems. Identifies changes to appraisals that require re-disclosure to the applicants.
• Quality Control - Assists quality control efforts by following up on internal control reports. Works appraised value change reports to move files forward or into review, ensuring compliance with regulatory time frames.
• Business Support - Serves as key operator for office equipment, receives and distributes mail, notifies appropriate vendor when service is needed, and performs a variety of other administrative tasks to ensure office runs smoothly.

Skills

Consumer loans

Detail-oriented

Banking regulations & compliance

Education

High School Diploma or GED

Job description

First Citizens Bank in Columbia, SC is seeking a clerical support specialist to assist mortgage production, compliance, and quality control within the loan lifecycle.

You will receive and allocate new loans and mail, update records, and ensure documents are processed timely. The role supports daily workflow for department associates with attention to detail and knowledge of banking regulations.