Mortgage Default Counselor — Entry Level

Private National Mortgage Acceptance Company, LLC; Virginia Colony (CA); On-site; USD 39,000 - 55,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision

Paid Time Off Programs

Wellness Programs

Retirement benefits with 401k match

Philanthropy Programs

Job summary

A leading mortgage lender is seeking a Default Loan Counselor to manage early-stage delinquent loans. This role involves direct interaction with borrowers to assess their financial situations and implement effective solutions. Ideal for entry-level candidates seeking growth opportunities, strong customer service skills are essential. A comprehensive benefits package and a focus on career development are offered.

Qualifications

• Entry-level position, offering a great learning opportunity.
• Ability to learn and understand default servicing concepts.
• Demonstrated ability to provide customer-focused service.

Responsibilities

• Manage early-stage delinquent loans and communicate with customers.
• Develop and implement sustainable solutions for borrowers.
• Ensure compliance with relevant regulatory requirements.

Skills

Negotiation

Customer Service

Time Management

Communication Skills

Computer Literacy

Job description

A leading mortgage lender is seeking a Default Loan Counselor to manage early-stage delinquent loans. This role involves direct interaction with borrowers to assess their financial situations and implement effective solutions. Ideal for entry-level candidates seeking growth opportunities, strong customer service skills are essential. A comprehensive benefits package and a focus on career development are offered.