Mortgage Data Analytics Lead – Reconciliations & Escalations

Selene Finance LP; Dallas (TX); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical, Dental & Vision

Employee Assistance Program

Flexible Spending Account

Health Savings Account

Paid Holidays

Company paid Life Insurance

Matching 401(k) Plan

Job summary

Selene Holdings is seeking a Doc-To-Data Analyst to lead complex data analysis, loan-level investigations, reconciliations, and issue resolution across mortgage servicing and loan boarding processes.

The role serves as a key escalation point for data discrepancies, mapping issues, and audit findings, offering guidance to junior and offshore team members while driving improvements in data quality and controls.

Qualifications

• Bachelor’s degree in Business, Finance, Accounting, Information Systems, Data Analytics, or related field preferred.
• 5+ years in mortgage servicing, loan boarding, quality control, auditing, reconciliation, risk, or related operations.
• Experience performing complex loan-level investigations, full loan audits, data reconciliations, and root cause analysis.
• Experience with loan transfers, servicing conversions, data migrations, data mapping, or similar data activities preferred.
• Advanced Microsoft Excel skills, including lookups, PivotTables, data validation, and large-dataset reconciliation.
• Ability to interpret code breakers, data dictionaries, mapping specifications, and transformation logic.

Responsibilities

• Serve as primary escalation point for offshore associates, prioritizing issues by complexity and risk.
• Lead complex investigations of data discrepancies, mapping defects, reconciliation breaks, and audit findings.
• Perform advanced root cause analysis to identify source of issues and determine resolution paths.
• Coordinate cross-functional stakeholders to drive escalated issues through resolution and closure.
• Develop corrective and preventive action recommendations and monitor implementation.
• Lead complex reconciliations across source docs, data transfers, and servicing system records.
• Interpret data transformation rules and business rules to identify issues in mapping or conversion.
• Collaborate with Technology, vendors and stakeholders to test changes and ensure data quality.

Skills

Strong analytical skills

Root cause analysis

Stakeholder management

Mentoring

Attention to detail

Education

Bachelor’s degree in Business, Finance, Accounting, IS, Data Analytics

Tools

Power BI

SQL

Excel

Workflow tools

Job description

Selene Holdings is seeking a Doc-To-Data Analyst to lead complex data analysis, loan-level investigations, reconciliations, and issue resolution across mortgage servicing and loan boarding processes.

The role serves as a key escalation point for data discrepancies, mapping issues, and audit findings, offering guidance to junior and offshore team members while driving improvements in data quality and controls.