Mortgage Consultant - Loan Officer

Sibcy Cline, Inc.; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement savings plan

Professional development opportunities

Competitive salary and bonuses

Job summary

Sibcy Cline, Inc. hires a Mortgage Consultant in Cincinnati to guide clients through financing options and the application process. You will work closely with real estate agents, clients, and the Operations team to ensure smooth, compliant transactions.

The role emphasizes client consultations, documentation collection, and staying informed about market trends to offer optimal loan options. This position requires strong communication and a professional service mindset.

Qualifications

• Bachelor’s degree preferred in business/finance or related field.
• Minimum 2 years of mortgage origination experience.
• Strong knowledge of mortgage banking processes and regulations.

Responsibilities

• Meet with clients to understand financial situation, needs and goals.
• Assist clients in completing mortgage applications and gathering documentation.
• Stay updated on mortgage rates, market trends and lending practices.
• Ensure all mortgage transactions comply with laws and company policies.
• Provide exceptional customer service throughout the mortgage process.
• Build and maintain relationships with real estate agents and lenders to generate referrals.
• Educate agents on mortgage financing during branch office meetings.

Skills

Analytical skills

Communication skills

People skills

CRM systems

Mortgage banking knowledge

Education

Bachelor's degree in business administration, finance, information technology, or related field

2+ years mortgage origination experience

Tools

Mortgage software

CRM systems

MS Office Suite

Job description

Job Details

Location: Mortgage Services - Cincinnati, OH 45236.

Company Overview

Sibcy Cline is a well-established and respected real estate company, serving the Greater Cincinnati, Dayton, Northern Kentucky, and southeastern Indiana regions since the 1930s. As the largest independent real estate broker in the area with over nine hundred agents, we offer a comprehensive range of services including real estate, mortgage, insurance, and title services. Our commitment to excellence and personalized service has made us a trusted partner in the community.

Position Summary

Mortgage Consultants play a crucial role in guiding clients through the mortgage application process, ensuring they receive the best possible financing options for their home purchases. They collaborate closely with clients, real estate agents, and the Operations team to facilitate smooth and efficient transactions.

Key Responsibilities

• Client Consultation: Meet with clients to understand their financial situation, needs, and goals. Provide expert advice on mortgage products and options.
• Loan Application: Assist clients in completing mortgage applications, gathering necessary documentation, and submitting applications to lenders.
• Market Analysis: Stay updated on current mortgage rates, market trends, and lending practices to provide clients with accurate and relevant information.
• Compliance: Ensure all mortgage transactions comply with federal, state, and local regulations, as well as company policies.
• Customer Service: Provide exceptional customer service throughout the mortgage process, addressing client inquiries and concerns promptly and professionally.
• Networking: Build and maintain relationships with real estate agents, lenders, and other industry professionals to generate referrals and expand business opportunities.
• Engage: Join branch office sales meetings to educate agents on mortgage financing. Follow SCMS best practice guidelines to maximize all opportunities.

Skills, Knowledge and Abilities

• Education: Bachelor’s degree in business administration, finance, information technology, or a related field is highly preferred.
• Experience: Minimum of 2 years of experience in mortgage origination highly preferred. Current NMLS state or federal NMLS registration required.
• Skills:
  • Excellent analytical and problem‑solving abilities.
  • In‑depth knowledge of mortgage banking processes and regulations.
  • Proficiency in mortgage software, CRM systems, and MS Office Suite.
  • Exceptional communication and people skills.

Work Context

Employees in this position are in branch offices and meet with clients at varying locations. Mortgage consultants also communicate with clients during evening and weekend hours. Employees in this position must embody Sibcy Cline’s cultural competencies as described in the Employee Handbook: friendliness, respect, innovation, enthusiasm and results‑oriented.

Benefits

• Competitive salary and performance‑based bonuses.
• Health, dental, and vision insurance.
• Retirement savings plan.
• Professional development opportunities.