Mortgage Compliance Counsel, Operations

First American; Juneau (AK); Remote; USD 112,000 - 150,000; Full time

Job summary

First American is seeking an Associate Operations Counsel to provide legal support on mortgage servicing documents and regulatory compliance. You will draft and review servicing forms, interpret federal/state requirements, and advise operations teams to minimize risk.

The role emphasizes collaboration with product, technology, and compliance to implement regulatory changes and ensure ongoing compliance across mortgage servicing processes.

Qualifications

• Law Degree required.
• Admitted to practice law in the US.
• Typically has 1–3 years of professional experience in area of specialization.
• Licensed to practice law, in good standing.
• Direct experience with residential mortgage servicing regulations, compliance, and documentation.
• Working knowledge of Regulation X (RESPA), Regulation Z (TILA), and applicable federal and state mortgage servicing requirements.
• Experience researching, reviewing, or developing mortgage servicing documents, forms, and borrower communications.
• Familiarity with government agency and investor requirements affecting mortgage servicing.
• Ability to interpret complex regulatory requirements and translate them into practical documentation, system, or operational solutions.
• Comfortable performing detailed, hands‑on legal research and documentation review while working independently and collaboratively with business teams.
• Developed legal research, written and verbal communication skills.
• Good organizational skills with the ability to multitask, prioritize, and work under pressure.
• Demonstrated ability to manage workload and balance competing priorities.
• Ability to build and maintain rapport with superiors, peers, subordinates, and external company contacts.
• Proficiency with Microsoft Office products.

Responsibilities

• Facilitate the business objectives of the Division(s) supported and Company by providing timely and effective legal support while minimizing potential legal exposure and risk.
• Provide practical, timely, and high-quality legal counsel and guidance to the Company divisions and departments supported, with a primary focus on mortgage servicing documentation and regulatory compliance.
• Research and interpret federal and state mortgage servicing laws, regulations, and investor requirements to ensure servicing documents, forms, and related processes remain compliant.
• Review, develop, and maintain mortgage servicing documents and forms, ensuring accuracy and compliance with applicable regulatory and investor requirements.
• Monitor legislative and regulatory changes and evaluate their potential impact on mortgage servicing documents, systems, and business processes.
• Partner with internal operations, product, technology, and compliance teams to address servicing documentation questions, support product enhancements, and implement regulatory changes.
• Work with clients' legal and compliance contacts to research and resolve mortgage servicing-related questions and concerns.

Skills

Regulatory compliance

Mortgage servicing

Legal research

Documentation

Reg X/RESPA

Microsoft Office

Education

Law degree

Tools

Microsoft Office

Job description

First American is seeking an Associate Operations Counsel to provide legal support on mortgage servicing documents and regulatory compliance. You will draft and review servicing forms, interpret federal/state requirements, and advise operations teams to minimize risk.

The role emphasizes collaboration with product, technology, and compliance to implement regulatory changes and ensure ongoing compliance across mortgage servicing processes.