Mortgage Closing Specialist I

Redwood Credit Union; Santa Rosa (CA); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with match

Paid time off and holidays

Job summary

Redwood Credit Union is seeking a Loan Closing Coordinator I to support mortgage lending closing and funding processes. You will prepare and review closing documents, ensure TRID compliance, and verify investor guidelines while coordinating with title companies and internal teams.

The role requires attention to detail, accuracy, and the ability to work in a fast-paced environment. Join a team focused on member financial well-being and quality service.

Qualifications

• Basic knowledge of mortgage lending guidelines and regulations.
• Clear understanding of RESPA and TRID regulation requirements.
• Experience using internet-based loan origination software; prefer experience with Accenture Mortgage Cadence and/or Episys Symitar platforms.
• Basic knowledge of investor guidelines (Fannie Mae Preferred) and compliance requirements.
• Ability to work in a high paced environment with self-driven initiative to effectively prioritize multiple tasks.
• Strong attention to detail.
• Experience creating residential loan closing documents.
• Ability to communicate effectively both verbally and in writing.
• Ability to establish and maintain effective work relationships with a diverse group of people including vendors and other Credit Union team members.
• Ability to act independently and confidentially, using discretion and tact.
• Ability to analyze situations and recommend workable solutions.
• Ability and desire to work in a team environment.

Responsibilities

• Prepare and remit accurate loan closing documents to closing agents.
• Ensure supplemental documents and underwriting stipulations are included.
• Review loan documents for completeness, accuracy, and compliance.
• Apply TRID regulations, including timing and accuracy of Loan Estimates and Closing Disclosures.
• Maintain compliance with policies, investor guidelines (e.g., Fannie Mae), and regulatory changes.
• Validate executed loan documents for proper signatures, notary info, and title compliance.
• Resolve documentation errors and ensure fee tolerance compliance.
• Review and approve Closing Disclosure and Settlement Statement for accuracy.
• Issue final Closing Disclosure when needed and initiate wire transfers.
• Input funding data into loan origination and core banking systems.
• Address post-closing issues and support delivery of loan packages to investors.
• Provide backup support for lending phone queues.
• Respond to basic inquiries from members regarding loan status.

Skills

Mortgage lending guidelines

RESPA TRID

Loan origination software

Fannie Mae guidelines

Attention to detail

Closing documents

Communication skills

Team collaboration

Discretion

Analytical thinking

Education

High school diploma

Tools

Accenture Mortgage Cadence

Episys Symitar

Job description

Redwood Credit Union is seeking a Loan Closing Coordinator I to support mortgage lending closing and funding processes. You will prepare and review closing documents, ensure TRID compliance, and verify investor guidelines while coordinating with title companies and internal teams.

The role requires attention to detail, accuracy, and the ability to work in a fast-paced environment. Join a team focused on member financial well-being and quality service.