Mortgage Claims & Payment Posting Specialist

First American

United States

Remote

USD 30,000 - 39,000

Full time

14 days+

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Benefits offered by this job

Medical benefits
Dental benefits
Vision benefits
401k

Job summary

First American is seeking a Claims Specialist Cash Posting to monitor and process claim postings across multiple accounts in compliance with regulatory and company guidelines.

The role demands attention to detail, the ability to coordinate with attorneys, investors, and insurers, and a track record of accurate, timely postings. Strong MS Office and mortgage-related software experience is preferred.

Qualifications

  • 1+ years of Cash Claim Posting Experience required.
  • ICE technology: MSP and LoanSphere Claims experience
  • Knowledge of Windows, Microsoft Word and Excel, Internet and Microsoft Outlook experience preferred
  • Extreme attention to detail and adherence to guidelines
  • Ability to work under pressure and meet deadlines while delivering customer service excellence

Responsibilities

  • Process claim postings to ensure payments comply with state/federal laws and guidelines.
  • Monitor loans to ensure required milestones are met.
  • Post claims by coordinating with attorneys, investors, insurers and related parties.
  • Maintain quality assurance metrics and follow departmental policies.
  • Prioritize and manage workload to ensure timely, accurate resolutions.
  • Follow up on outstanding requests from internal and external partners.
  • Monitor exception reports to minimize risk.

Skills

Cash claim posting

Tools

MSP
LoanSphere Claims
Windows
Microsoft Word
Excel
Microsoft Outlook

Job description

First American is seeking a Claims Specialist Cash Posting to monitor and process claim postings across multiple accounts in compliance with regulatory and company guidelines.

The role demands attention to detail, the ability to coordinate with attorneys, investors, and insurers, and a track record of accurate, timely postings. Strong MS Office and mortgage-related software experience is preferred.

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