Mortgage Branch Manager (Pule Mortgage)

PulteGroup; Houston (TX); On-site; USD 110,000 - 170,000; Full time

Job summary

Pulte Mortgage, a subsidiary of PulteGroup, seeks a Mortgage Leader in Houston to shape the mortgage strategy with builders and achieve the targeted capture rate. You will drive training for sales professionals and collaborate with leadership to optimize customer flow.

Ideal candidates have 5–7 years of mortgage leadership experience, strong communication skills, and a record of managing performance and compliance.

Qualifications

• Minimum high school diploma or equivalent; college degree preferred.
• 5–7 years of related functional experience.
• Time in position: minimum 5–7 years at a position.

Responsibilities

• Drives training for sales professionals on mortgage benefits and tools.
• Proactively pursue signups for PMLLC at point of sale.
• Lead events with builders to generate community interest.
• Set customer service standards with local management; target 90% satisfaction.
• Attend community and leadership meetings as part of the Division Senior Operating team.
• Coordinate with Fulfillment Center to maintain backlog integrity and communications with Sales Management.
• Ensure subdivision approval and status.
• Maintain Pulte profit motive and manage branch financial performance.
• Secure mortgage licenses in various states.

Skills

Oral and written communication

Microsoft Office proficiency

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Office

Job description

Providing lending services to help our customers achieve their dream of homeownership.

At Pulte Mortgage, we’re more than a lender—we’re a team driven by purpose. Since 1972, we’ve helped over 700,000 families finance their dream homes through innovative lending solutions and a commitment to doing the right thing. As a wholly owned subsidiary of PulteGroup, we offer a people‑first culture rooted in collaboration, integrity, and daily positivity. Join us in Denver, CO, and be part of a company recognized by Fortune and Great Place to Work for building meaningful careers, supporting community impact, and creating a workplace where you can thrive.

Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact.

This is an onsite position located in Houston, Texas.

JOB SUMMARY

Provides Mortgage leadership by generating an effective mortgage strategy and working with the Homebuilder to produce the targeted capture rate.

PRIMARY JOB RESPONSIBILITIES

• Drives all training for sales professionals on the benefits of Pulte Mortgage including but not limited to the expanded customer inquiry tools, online application process and after application tools for tracking customer status.
• Proactively pursue and secure signups for PMLLC at point of sale
• Actively participate with builder in Homebuyer and/or Realtor events designed to generate community interest
• Sets standards for customer service in conjunction with local homebuilding management and achieve a 90% customer satisfaction rating
• Attend all community and leadership meetings as a member of the Division Senior Operating team
• Partner with Fulfillment Center to Manage the integrity of the Division’s Backlog and communicate with Division Sales Management team
• Ensures subdivision approval and status.
• Maintains Pulte profit motive and manage branch financial performance
• Secure mortgage licenses in various states

MANAGEMENT RESPONSIBILITIES

• Ensures appropriate staffing to meet department needs
• Utilizes recruiting and selection tools/processes to build organizational talent
• Delegates work according to employee’s abilities and skills
• Evaluates employee’s performance and plans for compensation actions in accordance with that performance
• Provides developmental opportunities through identification of internal and external training opportunities
• Creates opportunities for employee growth
• Provides continuous coaching with regard to functional and leadership standards (technical skills and behaviors)

SCOPE

• Decision Impact: Area/Division/ Individual
• Department Responsibility: Multiple/Single
• Budgetary Responsibility: Yes
• Direct Reports: Yes
• Indirect Reports: Yes
• Physical Requirements: None

REQUIRED EDUCATION/EXPERIENCE

• Minimum high school diploma or equivalent. College degree preferred.
• Related Functional Experience: Minimum of 5-7 years
• Time in position: Minimum of 5-7 years at a Position

REQUIRED LICENSING, REGISTRATION AND/OR CERTIFICATIONS

• Valid Driver’s License because driving is an essential function of this position.

REQUIRED SKILLS/KNOWLEDGE

• Excellent oral and written communication skills, strong computer proficiency in Microsoft Office programs.

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Additional Information

• This position is subject to the CFPB Loan Originator Compensation Rule
• Ability to travel when needed

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.

All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies.

Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte’s core purposes.

All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.

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