Mortgage Branch Manager (Pulte Mortgage)

Pulte Mortgage LLC; Bellevue (WA); On-site; USD 135,000 - 168,000; Full time

Benefits offered by this job

401(k) Plan

Medical, Dental, and Vision Insurance

Paid holidays

Paid time off (PTO)

Disability insurance

Life insurance

Tuition reimbursement

Employee Assistance Program

Parental leave

Job summary

Pulte Mortgage LLC in Bellevue, Washington is seeking an experienced leader to oversee all aspects of divisional mortgage operations, partnering with homebuilders and the fulfillment center to achieve targeted capture, service and revenue goals.

The role emphasizes building strong teams and coordinating with builders to optimize the customer journey.

Qualifications

• Leadership experience preferred.
• Excellent oral and written communication skills.
• Strong computer proficiency in Microsoft Office programs.

Responsibilities

• Train builder sales professionals on the benefits of Pulte Mortgage and the expanded customer inquiry tools.
• Recruit, on-boarding, training, and development of local PMC staff.
• Capture every possible loan application at point of sale.
• Participate in builder events to generate community interest.
• Drive and achieve PMC buyer experience scores and on-time close percentages.

Skills

Leadership

Communication

MS Office

Education

High school diploma

College degree preferred

Tools

None

Job description

This position is onsite and located in Bellevue, Washington.

JOB SUMMARY

Provides local Pulte Mortgage leadership, managing all aspects of divisional mortgage operations while effectively partnering with the homebuilder and fulfillment center to achieve targeted capture, service & revenue goals.

PRIMARY JOB RESPONSIBILITIES

• Responsible for training builder sales professionals on the benefits of Pulte Mortgage, selling the value of PMC, overcoming objections, in addition to ensuring the effective use of the expanded customer inquiry tools, online application process and post-application tools for tracking customer status
• Responsible for recruiting, on-boarding, training, and development of local PMC staff
• Responsible for capturing every possible loan application for Pulte Mortgage at point of sale (capture)
• Actively participate with the builder in homebuyer and realtor events designed to generate community interest (ex: grand openings)
• In coordination with local builder & PMC fulfillment teams, responsible for driving and achieving outstanding (PMC) buyer experience scores
• In coordination with PMC fulfilment center and local Builder team, daily responsibility for achieving outstanding "close on time" percentages
• Attend all community and leadership meetings as a member of the division senior operating team
• Partner with fulfillment center to manage the integrity of the division's PMC backlog and communicate status and risk with division sales & management team
• Responsible for subdivision approvals
• Responsible for detailed reporting covering all aspects of branch operations
• Maintains profit motive, responsible for branch financial performance
• Responsible for attaining required mortgage licenses
• Responsible for assigned communities and has direct customer interaction

MANAGEMENT RESPONSIBILITIES

• Ensures appropriate staffing to meet department needs
• Utilizes recruiting and selection tools/processes to build organizational talent
• Delegates work according to employee’s abilities and skills
• Evaluates employee’s performance and plans for compensation actions in accordance with that performance
• Provides developmental opportunities through identification of internal and external training opportunities
• Creates opportunities for employee growth
• Provides continuous coaching with regard to functional and leadership standards (technical skills and behaviors)

SCOPE

Decision Impact: Division Department Responsibility: Multiple Budgetary Responsibility: Yes Direct Reports: Yes Physical Requirements: None

REQUIRED EDUCATION/EXPERIENCE

Minimum high school diploma or equivalent. College degree preferred. Minimum of 5-7 years of related mortgage experience.

REQUIRED LICENSING, REGISTRATION AND/OR CERTIFICATIONS

Valid Driver's License because driving is an essential function of this position.

REQUIRED SKILLS/KNOWLEDGE

Leadership experience preferred. Excellent oral and written communication skills, strong computer proficiency in Microsoft Office programs.

Salary Range: $134,500 to $168,100 annually depending upon experience.

This position is also eligible for an annual bonus based on the successful completion of defined performance objectives.

In addition to up to 9 paid company holidays per year, employees with less than 10 years of service are eligible for up to 23 PTO days per year (and up to 28 PTO days per year upon 10 or more years of service).

Employees are eligible to participate in the Company’s 401(k) Plan.

Employees (and their eligible dependents) are eligible for medical, dental, and vision insurance coverage.

Employees are covered by company-paid disability, basic life insurance and parental leave.

Voluntary insurance coverage options, including critical illness, accident, and hospital indemnity, are also available.

In addition, the Company offers an Employee Assistance Program and tuition reimbursement (as applicable).

Employees may also be eligible for state required benefits such as paid family and medical leave insurance and/or paid sick time as applicable.

EEO & NON-DISCRIMINATION STATEMENT

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.

EMPLOYEE RESPONSIBILITIES & COMPANY POLICY

All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies. Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes.

COMPLIANCE & BACKGROUND CHECK

All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.

This position is subject to the CFPB Loan Originator Compensation Rule.

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