Mortgage Branch Manager (Bilingual in Chinese)

TransGlobal Holdings Co.; Bellevue (WA); On-site; USD 120,000 - 180,000; Full time

Job summary

TransGlobal Holdings Co. is seeking a Mortgage Branch Manager to lead production, develop business strategies, and guide a team of loan officers and staff.

The role emphasizes sales leadership, customer service excellence, and regulatory compliance across the Las Vegas region. The ideal candidate will drive loan volume, manage pipelines, and mentor staff while staying informed about market trends and product guidelines.

Qualifications

• 5+ years of mortgage origination experience.
• Active NMLS license.
• Bilingual in Mandarin Chinese.
• In-depth knowledge of mortgage products, underwriting guidelines, and regulatory requirements.
• Strong leadership, communication, and problem-solving skills.
• Ability to build professional relationships with clients and partners.
• Calyx Point experience preferred.

Responsibilities

• Identify opportunities in markets including stated income, conventional, hard money, bridge loans, non-qualified mortgage, and private lending.
• Expand client base and foster relationships with realtors, funders, and other partners.
• Recruit, train, and mentor loan officers and support staff to meet sales and production goals.
• Ensure all loan applications comply with federal, state, and company guidelines and regulations.
• Oversee day-to-day mortgage operations in the Las Vegas region, including pipeline management and processing to closing.
• Drive branch revenue by meeting or exceeding loan production targets while maintaining customer satisfaction.
• Stay informed about mortgage market trends and adjust sales strategies accordingly.

Skills

Leadership

Communication

Problem-solving

Relationship building

Sales skills

Market analysis

Tools

Calyx Point

Job description

GENERAL FUNCTION / SUMMARY

The Mortgage Branch Manager is an integral part of our Lending team. The ideal candidate will be responsible for driving mortgage production and develop strategies to generate new business. This role requires strong sales skills, a deep understanding of mortgage products, and a passion for delivering exceptional customer service.

MAJOR DUTIES AND RESPONSIBILITIES

• Business Development: Identify opportunities in various markets including stated income loans, conventional loans, hard money loans, bridge loans, non-qualified mortgage, and private lending.
• Relationship Building: Expand client base and foster relationships with realtors, funders, and other business partners.
• Leadership & Team Management: Recruit, train, and mentor loan officers and support staff to achieve sales and production goals.
• Compliance & Risk Management: Ensure all loan applications comply with federal, state, and company guidelines, maintaining full adherence to industry regulations.
• Branch Operations: Oversee day-to-day mortgage operations in the Las Vegas region, including pipeline management, loan processing from beginning to closing, and ensure efficiency in procedures.
• Sales & Revenue Growth: Drive branch revenue by meeting and exceeding loan production targets while maintaining high customer satisfaction.
• Market Analysis: Stay informed about market trends in the mortgage industry, interest rates, adapt sales strategies accordingly.

BASIC QUALIFICATIONS

• Bilingual in Mandarin Chinese is required.
• An active NMLS license is required.
• Minimum of 5 years of experience in mortgage origination.
• In-depth knowledge of mortgage products, underwriting guidelines, and regulatory requirements.
• Excellent leadership, communication, and problem-solving skills.
• Strong ability to build professional relationships with clients, referral partners, and team members.
• Proficiency in loan origination software Calyx Point is preferred

WHO WE ARE

With over 30 years of experience, TransGlobal has grown into the largest Asian-focused, all-in-one financial services platform in the U.S. We offer a comprehensive suite of services-including life and health insurance, annuities, real estate, private lending, tax and estate planning, and investment management-through a network of 30+ branches across 14 states and over 5,000 professional independent agents. Our mission is to deliver trustworthy, customer-centric financial solutions, all in your language and aligned with your goals.

WHY JOIN US

• Industry Leader: Join the nation's largest Asian-focused financial services firm with a well-established brand and expansive network.
• Multilingual & Multicultural: Work in a dynamic, diverse environment that understands and serves multicultural communities.
• Career Growth: Access to cross-functional training, licensing support, and professional development opportunities.
• Collaborative Culture: Be part of a supportive team that values innovation, initiative, and shared success.
• Impactful Work: Help individuals and families achieve financial security and generational wealth.

WHAT WE OFFER

• Competitive salary and benefits package.
• Opportunity to work in a collaborative and innovative environment.
• Professional development and growth opportunities.
• Pay based on experience.