Mortgage Loan Originator (Bilingual, Salary + Commission)

Cathay Bank; Plano (TX); On-site; USD 44,000 - 59,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability insurance

FSAs

HSA contributions

401(k)

Job summary

Cathay Bank is seeking an experienced mortgage sales professional for an outside sales role in residential lending in Plano, TX. You will visit customers at their homes or offices, build relationships, and promote mortgage solutions while coordinating with the team to process applications.

The ideal candidate has 5–7 years in bank residential lending sales, a may hold NMLS, and strong customer-service skills with bilingual abilities as a plus.

Qualifications

• Associates Degree preferred.
• 5-7 years of bank residential lending sales experience.
• Active NMLS registration or eligibility within 90 days.
• Strong written and verbal communication; bilingual is a plus.

Responsibilities

• Develop relationships with real estate professionals to solicit new mortgage business.
• Attend community events and seminars to promote mortgage products.
• Guide applicants through the mortgage process from application to closing.
• Coordinate with branches, underwriters, and closing agents to ensure smooth processing.
• Maintain mortgage pipeline to meet origination goals.

Skills

Outside sales

Residential lending

Mortgage products

Customer service

Bilingual (optional)

Education

Associates Degree preferred

Job description

People Drive Our Success

Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members’ drive and optimism. Together we can make a difference in the financial future of our communities.

GENERAL SUMMARY

The incumbent must possess a working knowledge of residential lending with the proven ability to increase mortgage loan production by developing business contacts and attracting mortgage customers. Able to assist applicants in completing the mortgage loan application package. Assist applicants in assembling the required documents and answering applicant’s questions about loan programs and pricing. This position is expected to be an outside sales position, meaning that the incumbent is expected to spend the majority of his/her work time away from the Bank’s offices meeting with customers and potential customers to sell the Bank’s mortgage products. Duties aside from sales include, collecting conditions – office work directly related to “general business operations” of the customer, determine if the conditions collected are the correct items for the underwriter to make an informed decision – exercise of independent judgement and discretion about matters of significance.

ESSENTIAL FUNCTIONS

• Attracts new mortgage loan applications by developing relationships within the community, specifically with the real estate community and other sources to proactively solicit new business. This includes making outside sales calls to prospective customers.
• Conducts sales-related activities that enhance the Bank’s image in the local community and raise the public’s awareness of the Bank’s mortgage and banking products and services. This includes conducting home loan education seminars and participating with real estate affiliated organizations.
• Participate and assist in community development/outreach with the CRA team to help generate loans for the low to moderate income communities. Build partnerships with local Community Development Centers to help generate qualified CRA loans.
• Works with customers primarily in-person and at the customer’s home, business office or other locations away from the Bank’s offices to complete application packages and submit files for underwriting and processing in a timely manner.
• Assist customers to complete loan applications. Gather information and process each file from initial approval to closing in a timely manner.
• Act as a liaison between branches, underwriter, closing agents and other related parties.
• Interviews customers and potential customers to develop a clear understanding regarding their product needs and determine the appropriate product, terms, and pricing that best suits their needs.
• Answers all product and pricing-related inquiries from potential customers, branch/lending personnel and outside sales contacts.
• Manages their loan pipeline to meet specific loan volume origination goals as established by management.
• Makes in-person calls on real estate agents and brokers, financial advisors, and other potential referral sources to develop borrower leads.
• Must be knowledgeable with all bank products with a proven track record in loan closings.
• Provides support and training to branches as needed. Works with our business partners with loan referrals.
• Updates their personal job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Keeps abreast of all state and federal regulatory changes as they apply specifically to residential lending loan origination.

QUALIFICATIONS

• Education: Associates Degree preferred.
• Experience: 5-7 years of previous experience in a bank residential lending sales environment. Experience working as an outside sales professional is preferred.
• Licensing: Must possess an active registration or be eligible for registration under the Nationwide Mortgage Licensing System & Registry (NMLS) within 90 days of hire.
• Skills/Ability: Strong written and verbal communication skills; must be able to adapt well to a fast paced and constantly changing business environment; PC proficient at the intermediate level; demonstrated ability to work in a team-oriented environment; demonstrated ability to provide good customer service; Bilingual is a plus.

OTHER DETAILS

$43,888 - $58,900 / year

In addition, eligible employees may receive commission-based pay and/or discretionary incentive compensation based on individual and business performance. We offer a competitive total rewards package that includes a base salary.

Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus.

Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes

• coverage for medical insurance
• dental insurance
• vision insurance
• life insurance
• long-term disability insurance
• flexible spending accounts (FSAs)
• health saving account (HSA) with company contributions
• voluntary coverages
• 401(k)

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