Mortgage Banking Officer: Grow Home Loan Relationships

First Service Bank; Maumelle (AR); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Health benefits

Clothing stipend

Development opportunities

Friendly environment

Job summary

First Service Bank is seeking a Mortgage Banking Officer in Maumelle, AR, to build relationships with borrowers, real estate pros, and referral partners while originating mortgage loans and guiding clients through the application process.

You will work with a team in our Mortgage Banking Department to grow mortgage business, ensure compliance, and deliver personalized service. The role requires active NMLS registration and solid knowledge of lending products.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Demonstrated experience in mortgage loan origination or related lending.
• Ability to develop referral relationships, generate business opportunities, and manage an active mortgage loan pipeline.
• Working knowledge of mortgage lending products, borrower qualification requirements, disclosures, and investor guidelines.
• Active NMLS registration and other credentials required for assigned mortgage lending activities.
• Proficiency in Microsoft Word, Excel, and mortgage lending systems.
• Strong sales, relationship-building, and customer service skills.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Attention to detail, sound judgment, and commitment to regulatory compliance.
• Ability to work independently while collaborating with internal teams and referral partners.
• Willingness to participate in community events, market activities, and professional development opportunities.

Responsibilities

• Develop and maintain relationships with prospective borrowers, real estate professionals, referral partners, and community contacts.
• Originate mortgage loans in accordance with approved bank programs, lending guidelines, and regulatory requirements.
• Guide borrowers through the mortgage application process, helping them understand available financing options and next steps.
• Evaluate borrower information and documentation to identify appropriate mortgage financing solutions.
• Maintain an active mortgage loan pipeline, monitor application progress, and communicate with customers throughout the lending process.
• Partner with mortgage processors, underwriters, closers, and other team members to support accurate and timely loan processing.
• Ensure mortgage applications, disclosures, and supporting documentation are complete and submitted within required timeframes.
• Develop new business through community involvement, relationship building, and market outreach.
• Collaborate with First Service Bank branches to identify mortgage opportunities and strengthen internal referral relationships.
• Recognize opportunities to connect customers with additional banking products and services.
• Maintain accurate loan records and comply with applicable lending regulations, investor guidelines, and bank policies.
• Participate in ongoing professional development, product training, and mortgage banking initiatives.

Skills

Mortgage lending knowledge

Relationship-building

Sales

Customer service

Communication skills

Education

High school diploma or GED

Bachelor’s degree preferred

Active NMLS registration

Tools

Microsoft Word

Excel

mortgage lending systems

Job description

First Service Bank is seeking a Mortgage Banking Officer in Maumelle, AR, to build relationships with borrowers, real estate pros, and referral partners while originating mortgage loans and guiding clients through the application process.

You will work with a team in our Mortgage Banking Department to grow mortgage business, ensure compliance, and deliver personalized service. The role requires active NMLS registration and solid knowledge of lending products.