Mortgage Banking Officer - Build Homes and Relationships

First-Service-Bank; Conway (AR); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Clothing stipend

Development opportunities

Friendly work environment

Job summary

First Service Bank in Conway, AR is seeking a Mortgage Banking Officer to build relationships and grow our mortgage business. You will originate loans, guide borrowers through applications, and work with processors, underwriters, and other teammates to ensure timely, compliant processing.

You will develop referral networks, manage a live pipeline, and stay current on product options, investor guidelines, and regulations while delivering exceptional customer service.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• Demonstrated experience in mortgage loan origination or related lending.
• Ability to develop referral relationships, generate business opportunities, and manage an active mortgage loan pipeline.
• Working knowledge of mortgage lending products, borrower qualification requirements, disclosures, and investor guidelines.
• Active NMLS registration and other credentials required for assigned mortgage lending activities.
• Proficiency in Microsoft Word, Excel, and mortgage lending systems.
• Strong sales, relationship-building, and customer service skills.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Attention to detail, sound judgment, and commitment to regulatory compliance.
• Ability to work independently while collaborating with internal teams and referral partners.
• Willingness to participate in community events, market activities, and professional development opportunities.

Responsibilities

• Develop and maintain relationships with prospective borrowers, real estate professionals, referral partners, and community contacts.
• Originate mortgage loans in accordance with approved bank programs, lending guidelines, and regulatory requirements.
• Guide borrowers through the mortgage application process, helping them understand available financing options and next steps.
• Evaluate borrower information and documentation to identify appropriate mortgage financing solutions.
• Maintain an active mortgage loan pipeline, monitor application progress, and communicate with customers throughout the lending process.
• Partner with mortgage processors, underwriters, closers, and other team members to support accurate and timely loan processing.
• Ensure mortgage applications, disclosures, and supporting documentation are complete and submitted within required timeframes.
• Develop new business through community involvement, relationship building, and market outreach.
• Collaborate with First Service Bank branches to identify mortgage opportunities and strengthen internal referral relationships.
• Recognize opportunities to connect customers with additional banking products and services.
• Maintain accurate loan records and comply with applicable lending regulations, investor guidelines, and bank policies.
• Participate in ongoing professional development, product training, and mortgage banking initiatives.

Skills

Mortgage loan origination

Relationship-building

Sales

Customer service

Communication

Organization

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft Word

Excel

Mortgage lending systems

Job description

First Service Bank in Conway, AR is seeking a Mortgage Banking Officer to build relationships and grow our mortgage business. You will originate loans, guide borrowers through applications, and work with processors, underwriters, and other teammates to ensure timely, compliant processing.

You will develop referral networks, manage a live pipeline, and stay current on product options, investor guidelines, and regulations while delivering exceptional customer service.