Mortgage Account Executive - Phoenix, AZ

Guidance Residential, Llc; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Student loan repayment assistance

Professional training and support

Company provided equipment

Positive company culture

Job summary

Guidance Residential, Llc is seeking a Mortgage Account Executive in Phoenix, AZ. This position involves guiding clients through the home financing process while converting leads into contracts and managing relationships within the community. Candidates should have at least 2 years of sales or customer service experience, excellent communication skills, and an understanding of local Muslim-American communities. The role offers uncapped earning potential with a commission-based structure and comprehensive benefits including medical coverage, 401(k), and professional development support.

Qualifications

• 2+ years of sales or customer service experience preferred.
• Familiarity with local Muslim-American communities and Mosques required.
• Must be able to communicate effectively via phone, email, and in person.

Responsibilities

• Guide clients through the homebuying process and provide excellent customer service.
• Convert leads into funded home financing contracts.
• Manage an active sales pipeline and attend outreach events.

Skills

Sales experience

Customer service

Detail-oriented

Networking

Effective communication

Job description

Mortgage Account Executive - Phoenix, AZ

At Guidance Residential, we help families achieve homeownership while staying true to their values. As the most recognized brand worldwide in Sharia‑Compliant home financing, we’ve provided over $10 billion in home financing contracts across 34 states. Our commitment to excellence and adherence to faith‑based principles have made us a trusted partner in the industry.

We are seeking a driven Mortgage Account Executive to join our field sales team providing front‑line customer service helping families navigate the home financing process.

Your Impact:

• Guide clients with the homebuying or refinancing process, delivering a transparent and professional customer experience.
• Convert leads into funded home financing contracts, consistently achieving a target of 3–4 closed contracts per month.
• Exhibit unwavering dedication to surpassing monthly home financing sales goals.
• Manage an active pipeline by following up with clients, responding to inbound leads, and generating new business through networking, outreach, and referrals.
• Host and attend outreach events and educational seminars promoting our Sharia‑Compliant home financing product at local mosques, organizations, and community gatherings.
• Build relationships with referral partners, including real estate agents and community leaders.
• Collect and review required loan documentation ensuring completeness and accuracy.

Qualifications:

• 2+ years of sales or customer service experience preferred.
• Experience in articulating product or service features, benefits, and value.
• Detail‑oriented and the ability to manage multiple priorities and clients simultaneously.
• Familiarity and connection with local Muslim‑American communities and Mosques required.
• Must be able to communicate effectively with customers, employees, and managers via telephone, email, and in person.

Who We’re Looking for:

• A genuine passion for going above and beyond to ensure customer satisfaction.
• Ambitious professional who takes initiative, works independently, with a natural drive to succeed.

What We Offer:

• Uncapped earning potential with a 100% commission‑based structure, allowing you to directly benefit from your efforts and success.
• Extensive training and support, including NMLS exam preparation and structured onboarding to support ramp up and long‑term success.
• Tools to help you perform, including inbound leads (no cold calling), company‑provided equipment, and professional marketing materials.
• Medical, dental and vision coverage
• Traditional and Roth 401(k) plans with immediate company match
• Additional voluntary benefits (Legal, Identity Theft, Critical Illness, Accident, and more)
• Company paid life and disability benefits
• Student loan repayment assistance
• Professional work environment and positive company culture.
• Mission‑driven work that aligns with faith and ethics.

If you’re ready to go the extra mile to serve your community and deliver outstanding service through a high‑earning career with meaningful work, Guidance Residential wants you! Apply now to become a member of our team.

Guidance Residential is an Equal Opportunity Employer.

Pay: $65,000.00 - $90,000.00 per year

Language:

Ability to Commute:

• Phoenix, AZ 85008 (Required)

Ability to Relocate:

• Phoenix, AZ 85008: Relocate before starting work (Required)