Mortgage Account Executive - Birmingham, AL

Guidance Residential, Llc; Birmingham (AL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) plan with company match

Student loan repayment assistance

Job summary

Guidance Residential, Llc is looking for a Mortgage Account Executive in Birmingham, AL to provide exceptional customer service in home financing. This role requires 2+ years of sales or customer service experience and familiarity with local Muslim-American communities. You will guide clients through the financing process, convert leads into contracts, and host community events. The position offers an uncapped commission structure alongside benefits like medical coverage, 401(k) matching, and extensive training. Join a mission-driven team committed to ethics and faith-based principles.

Qualifications

• 2+ years of sales or customer service experience preferred.
• Familiarity with local Muslim-American communities and mosques required.
• Ability to manage multiple priorities and clients simultaneously.

Responsibilities

• Guide clients through the homebuying or refinancing process.
• Convert leads into funded home financing contracts.
• Host outreach events promoting Sharia-Compliant home financing.

Skills

Sales experience

Customer service

Detail-oriented

Effective communication

Network building

Job description

Mortgage Account Executive - Birmingham, AL

At Guidance Residential, we help families achieve homeownership while staying true to their values. As the most recognized brand worldwide in Sharia‑Compliant home financing, we’ve provided over $10 billion in home financing contracts across 34 states. Our commitment to excellence and adherence to faith‑based principles has made us a trusted partner in the industry.

We are seeking a driven Mortgage Account Executive to join our field sales team providing front‑line customer service helping families navigate the home financing process.

Your Impact:

• Guide clients with the homebuying or refinancing process, delivering a transparent and professional customer experience.
• Convert leads into funded home financing contracts, consistently achieving a target of 3–4 closed contracts per month.
• Exhibit unwavering dedication to surpassing monthly home financing sales goals.
• Manage an active pipeline by following up with clients, responding to inbound leads, and generating new business through networking, outreach, and referrals.
• Host and attend outreach events and educational seminars promoting our Sharia‑Compliant home financing product at local mosques, organizations, and community gatherings.
• Build relationships with referral partners, including real estate agents and community leaders.
• Collect and review required loan documentation ensuring completeness and accuracy.

Qualifications:

• 2+ years of sales or customer service experience preferred.
• Experience in articulating product or service features, benefits, and value.
• Detail‑oriented and the ability to manage multiple priorities and clients simultaneously.
• Familiarity and connection with local Muslim‑American communities and mosques required.
• Must be able to communicate effectively with customers, employees, and managers via telephone, email, and in person.

Who We’re Looking for:

• A genuine passion for going above and beyond to ensure customer satisfaction.
• Ambitious professional who takes initiative, works independently, with a natural drive to succeed.

What We Offer:

• Uncapped earning potential with a 100% commission‑based structure, allowing you to directly benefit from your efforts and success. The more you sell, the more you earn!
• Extensive training and support, including NMLS exam preparation and structured onboarding to support ramp‑up and long‑term success.
• Tools to help you perform, including inbound leads (no cold calling), company‑provided equipment, and professional marketing materials.
• Medical, dental and vision coverage
• Traditional and Roth 401(k) plans with immediate company match
• Additional voluntary benefits (Legal, Identity Theft, Critical Illness, Accident, and more)
• Company paid life and disability benefits
• Student loan repayment assistance
• Professional work environment and positive company culture.
• Mission‑driven work that aligns with faith and ethics.

Pay: $65,000.00 - $90,000.00 per year

Language:

Ability to Commute:

• Birmingham, AL 35204 (Required)

Ability to Relocate:

• Birmingham, AL 35204: Relocate before starting work (Required)

Guidance Residential is an Equal Opportunity Employer.