Mortage Closing Manager

Jobgether; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive base salary

Equity opportunities

Remote position in the United States

Growth opportunities

Job summary

Partner Company is seeking a Mortgage Closing Manager based in the United States to lead and scale a high-performing closing function in a technology-driven environment.

You'll oversee daily closing operations, manage closers, and drive process improvements while ensuring TRID, RESPA, QM compliance and smooth funding from clear-to-close. This role collaborates across underwriting, processing, post-closing, sales, and product teams.

Qualifications

• 7+ years of mortgage closing experience with leadership responsibilities.
• Strong understanding of full closing lifecycle from clear-to-close through funding.
• Knowledge of TRID, RESPA, QM requirements and investor guidelines.
• Experience with conventional, FHA, VA, and/or other residential products.

Responsibilities

• Lead, coach, and manage a team of mortgage closers with a focus on performance and development.
• Oversee daily closing operations from clear-to-close to funding and monitor pipeline metrics.
• Ensure accuracy and compliance in Closing Disclosures and closing packages.
• Identify opportunities to streamline processes and implement scalable SOPs.
• Collaborate with underwriting, processing, post-closing, sales, and technology teams to resolve issues.

Skills

Leadership

Mortgage closings

Team management

Regulatory compliance

Process improvement

Cross-functional collaboration

Tools

Encompass LOS

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Mortgage Closing Manager based in the United States. This is an opportunity for an experienced mortgage professional to lead and scale a high-performing closing function within a fast-growing, technology-driven environment. You will oversee daily closing operations, manage a team of mortgage closers, and ensure loans progress smoothly from clear-to-close through funding. Combining deep regulatory knowledge with strong operational leadership, you will help maintain accuracy, compliance, and efficiency across the closing pipeline. You will also drive process improvements, strengthen quality controls, and support the development of scalable workflows. Working closely with underwriting, processing, post-closing, sales, and technology teams, you will help improve both borrower and employee experiences. This role offers the opportunity to shape closing operations while contributing to the growth of a modern mortgage business.

Accountabilities

• Lead, coach, mentor, and manage a team of mortgage closers, supporting performance, professional development, and accountability.
• Oversee daily closing operations and ensure loans move efficiently through the pipeline from clear-to-close to funding.
• Monitor pipeline volume, turnaround times, closing quality, and team productivity.
• Provide guidance on complex or escalated loan files and resolve closing issues efficiently.
• Review and oversee the preparation of Closing Disclosures and complete closing packages.
• Ensure compliance with TRID, RESPA, Qualified Mortgage (QM) requirements, investor guidelines, agency standards, and internal policies.
• Oversee funding activities and verify that closing and funding packages are accurate and complete.
• Collaborate with underwriting, processing, post-closing, sales, and operations teams to resolve issues and maintain workflow continuity.
• Develop, document, and improve closing procedures, workflows, and standard operating procedures (SOPs).
• Identify opportunities to reduce manual work, streamline processes, and improve the borrower and employee experience.
• Partner with product and technology teams to enhance closing workflows and implement automation solutions.
• Monitor quality-control findings and implement corrective actions when necessary.
• Build scalable closing processes and operational infrastructure to support business growth.
• Stay informed about changes in mortgage regulations, investor requirements, and industry closing practices.

Requirements

• At least 7 years of mortgage closing experience, including meaningful leadership or management responsibilities.
• Proven experience managing, mentoring, or leading mortgage closers.
• Strong understanding of the full mortgage closing lifecycle, from clear-to-close through funding.
• In-depth knowledge of Closing Disclosures, TRID, RESPA, Qualified Mortgage (QM) requirements, and applicable investor guidelines.
• Experience with conventional, FHA, VA, and/or other residential mortgage products.
• Strong understanding of funding requirements and post-closing handoffs.
• Experience managing high-volume mortgage closing pipelines.
• Ability to troubleshoot complex closing issues and provide practical guidance to team members.
• Exceptional attention to detail and commitment to quality, accuracy, and regulatory compliance.
• Excellent communication, leadership, and cross-functional collaboration skills.
• Strong organizational, operational, and problem-solving abilities.
• Comfortable working in a fast-paced, technology-driven environment.
• A proactive, process-oriented mindset with an interest in improving and scaling mortgage operations.

Nice to Have

• Experience in fintech, mortgage technology, or a high-growth lending environment.
• Experience building or scaling a mortgage closing department.
• Background developing closing SOPs, workflows, and quality-control processes.
• Familiarity with Encompass or other mortgage loan origination systems (LOS).
• Experience collaborating directly with product or engineering teams.
• Knowledge of workflow automation and process optimization.
• Experience managing multi-state mortgage closings.
• Exposure to both closing and post-closing operations.

Benefits

• Competitive base salary.
• Equity opportunities.
• Additional employee benefits.
• Full-time, remote position within the United States.
• Opportunity to lead and scale a growing mortgage closing function.
• Exposure to mortgage technology, workflow automation, and operational innovation.