Morning Server - Flexible Hours & DailyPay Perks

Hei Hotels Inc.; United States; Remote; USD 17,000 - 30,000; Full time

Benefits offered by this job

Medical and Dental insurance

Vision insurance

Vacation, Sick and Holiday programs

Pet insurance (ASPCA)

401(k) with matching

Hotel Room Discount programs

YouDecide discounts

Job summary

HEI Hotels and Resorts is seeking an attentive server to provide guests with exceptional service at our Downtown Houston location. You will greet guests, take and input orders, ensure accuracy, and deliver meals with care while complying with all safety and service standards.

The role emphasizes teamwork, beverage handling, menu familiarity, and prompt check presentation. We offer a comprehensive benefits program and opportunities for growth within a leading hospitality company.

Qualifications

• Maintain a professional appearance and manner at all times.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings, service ware and menu items.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.
• Ability to operate beverage and toast equipment with or without reasonable accommodation.
• Ability to establish and maintain effective working relationships with associates, customers, and patrons.
• Ability to operate a keyboard and learn Point of Sale procedures.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

• Check station before, during and after shift for proper set-up and cleanliness.
• Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
• When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve upon request any dessert items or specialty coffees.
• Operate the Point of Sale procedures to pre-check order and close out the check.
• Present the check to guest promptly.
• Abide attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Skills

Professional appearance

Team player

Food & beverage knowledge

Guest relations

Etiquette

Menu knowledge

Tray handling

POS operation

Verbal communication

Written communication

Adapt communication

Tools

POS system

Job description

HEI Hotels and Resorts is seeking an attentive server to provide guests with exceptional service at our Downtown Houston location. You will greet guests, take and input orders, ensure accuracy, and deliver meals with care while complying with all safety and service standards.

The role emphasizes teamwork, beverage handling, menu familiarity, and prompt check presentation. We offer a comprehensive benefits program and opportunities for growth within a leading hospitality company.