Morning Restaurant Server — Guest Experience & Upsell

TPG Hotels and Resorts; Dedham (MA); On-site; USD 20,664,000 - 34,440,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Hotel Discounts

Employee Assistance Program

Job summary

TPG Hotels and Resorts is seeking a Restaurant Server to deliver an exceptional dining experience by welcoming guests, taking orders, and serving food and beverages. The role emphasizes menu knowledge, upselling, and maintaining a clean, inviting dining area.

The position requires strong guest service skills, familiarity with cash handling, and the ability to work collaboratively with kitchen and service staff to ensure guest satisfaction.

Qualifications

• High school education or related experience.
• Ability to provide friendly guest service.
• Familiarity with cash handling and POS transactions.

Responsibilities

• Greet and seat guests, present menus, and assist with special requests.
• Take orders accurately and communicate them to the kitchen and bar.
• Serve food and beverages, ensure correct presentation and order accuracy.
• Offer menu knowledge and upsell appetizers, desserts, and drinks.
• Maintain clean, set tables and reset quickly for new guests.
• Process payments and handle transactions with accuracy.

Skills

Guest service

Cash handling

Communication

Teamwork

Education

High school diploma or equivalent

Alcohol awareness certification

Job description

TPG Hotels and Resorts is seeking a Restaurant Server to deliver an exceptional dining experience by welcoming guests, taking orders, and serving food and beverages. The role emphasizes menu knowledge, upselling, and maintaining a clean, inviting dining area.

The position requires strong guest service skills, familiarity with cash handling, and the ability to work collaboratively with kitchen and service staff to ensure guest satisfaction.