Guest-Focused Server - Elevate Dining & Hotel Discounts

TPG Hotels & Resorts; Dedham (MA); Hybrid; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Disability Insurance

Supplemental Life Insurance

Identity Theft Protection

Flexible Spending Accounts

401(k) Retirement Plan

Paid Time Off, Vacation and Holidays

Employee Assistance Program

Amazing hotel discounts

Job summary

TPG Hotels & Resorts is seeking a Restaurant Server to deliver an exceptional dining experience. You will greet guests, take orders, serve food and beverages, and contribute to a welcoming environment.

You will use product knowledge to make recommendations, upsell, and maintain clean, well-set tables. Teamwork with kitchen and service staff is essential, along with accurate payment processing and adherence to safety standards.

Qualifications

• High school education or related experience.
• Alcohol awareness certification preferred.
• Familiarity with hospitality industry practices.

Responsibilities

• Greet guests, seat them, and provide menus; assist with seating and special requests.
• Take and relay food and beverage orders; note any dietary restrictions.
• Serve orders accurately and promptly; ensure proper presentation."
• Demonstrate menu knowledge; explain ingredients and specials; answer guest questions.
• Upsell appetizers, sides, desserts, and drinks to enhance dining experience.
• Maintain clean, properly set tables with utensils, glassware, and condiments; reset quickly for new guests.
• Engage with guests in a friendly, attentive manner; resolve concerns and ensure satisfaction.
• Present bills, process payments accurately, and handle receipts and card transactions.
• Collaborate with kitchen staff, bussers, and other servers to ensure smooth service flow.
• Adhere to sanitation and hygiene standards; practice safe food handling.
• Assist with special events, parties, and catering as required.

Skills

Guest service

Upselling

Cash handling

Teamwork

Food safety knowledge

Education

High school diploma or equivalent

Job description

TPG Hotels & Resorts is seeking a Restaurant Server to deliver an exceptional dining experience. You will greet guests, take orders, serve food and beverages, and contribute to a welcoming environment.

You will use product knowledge to make recommendations, upsell, and maintain clean, well-set tables. Teamwork with kitchen and service staff is essential, along with accurate payment processing and adherence to safety standards.