Morning Food & Beverage Supervisor — Creative Experience

Marcus Hotels & Resorts; Milwaukee (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

PTO and Holidays

Free meal each shift

Room discounts at Marcus properties

Theater discounts

Job summary

Saint Kate, part of Marcus Hotels & Resorts in Milwaukee, seeks a Food & Beverage Supervisor. The role leads daily restaurant operations, ensuring exceptional guest service, quality, and operational excellence under the Studio GM.

It requires hands-on leadership with a focus on training and coaching across all front-of-house roles. Saint Kate is renowned in Milwaukee's Theater District for its creative, luxury experience.

Qualifications

• Minimum 2 years of leadership experience in hospitality.
• Strong knowledge of restaurant and F&B operations.
• Ability to train, coach and support team members.
• Strong communication and leadership skills in a fast-paced environment.
• English reading/writing/speaking proficiency to communicate with guests and staff.
• Flexible schedule including early mornings, evenings, weekends and holidays.
• Ability to stand for extended periods and lift up to 30 pounds.

Responsibilities

• Supervise daily restaurant operations and staff during assigned shifts.
• Lead front-of-house positions (Server, Server Assistant, Host).
• Assist with training, coaching, and onboarding of associates.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Monitor food quality, presentation, and service standards throughout shifts.
• Operate the POS system and complete sales/operational reports.
• Assist with labor control, inventory management and supply ordering.
• Maintain compliance with food safety, sanitation and safety standards.
• Coordinate staff activities to ensure efficient service and proper staffing levels.
• Assist in executing special events and group functions.
• Complete shift reports highlighting sales, guest feedback, and updates.
• Communicate associate performance and training needs to leadership.

Skills

Leadership experience

Hospitality operations

Training & coaching

Communication

Organizational skills

Multitasking

English proficiency

POS system

Tools

POS system

Job description

Saint Kate, part of Marcus Hotels & Resorts in Milwaukee, seeks a Food & Beverage Supervisor. The role leads daily restaurant operations, ensuring exceptional guest service, quality, and operational excellence under the Studio GM.

It requires hands-on leadership with a focus on training and coaching across all front-of-house roles. Saint Kate is renowned in Milwaukee's Theater District for its creative, luxury experience.