Monitor Madera BHBH

RH Community Builders; Fresno (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

RH Community Builders is seeking a Monitor to oversee shelter residents, ensuring compliance with program rules and safeguarding the safety and sanitation of the facility.

You will engage with clients, pass out meals and supplies, monitor grounds hourly, perform bag checks, and document daily shift reports while coordinating with security staff to maintain a safe, welcoming environment.

Qualifications

• Ensure a safe, secure, and efficient facility and program 24 hours a day.
• Monitor grounds on an hourly basis for safety concerns.
• Conduct bag checks for all clients entering the facility.
• Utilize crisis intervention techniques to assist with de-escalation of situations while prioritizing safety.

Responsibilities

• The essential functions include, but are not limited to the following:
• Ensure a safe, secure, and efficient facility and program 24 hours a day.
• Ensures safety of residents and staff in all emergencies.
• Ensures residents’ compliance with program policies and rules.
• Engage with clients to create a welcoming environment.
• Pass out client meals and supplies.
• Prepare coffee for clients.
• Monitor grounds on an hourly basis for safety concerns.
• Conduct bag checks for all clients entering the facility in a safe manner and in accordance with program bag check policy.
• Check for contraband in facility through general observation, room or package/purse searches
• Utilize crisis intervention techniques to assist with de-escalation of situations while prioritizing staff and client safety.
• Coordinate with Security Contractor for services on an as needed basis.
• Complete support documentation and daily shift reports
• Maintain resident sign-in/out log as well as all other logbooks and records.
• Answer telephone and route calls or messages to appropriate staff. Respond to in-person and telephone inquiries from the public.

Job description

Position Summary

The Monitor is responsible for monitoring the activities of residents of the shelter and to ensure compliance with program rules and expectations. The monitor is also responsible for ensuring the safety of residents and the security and sanitation of the program.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Ensure a safe, secure, and efficient facility and program 24 hours a day.
• Ensures safety of residents and staff in all emergencies.
• Ensures residents’ compliance with program policies and rules.
• Engage with clients to create a welcoming environment.
• Pass out client meals and supplies.
• Prepare coffee for clients.
• Monitor grounds on an hourly basis for safety concerns.
• Conduct bag checks for all clients entering the facility in a safe manner and in accordance with program bag check policy.
• Check for contraband in facility through general observation, room or package/purse searches
• Utilize crisis intervention techniques to assist with de-escalation of situations while prioritizing staff and client safety.
• Coordinate with Security Contractor for services on an as needed basis.
• Complete support documentation and daily shift reports
• Maintain resident sign-in/out log as well as all other logbooks and records.
• Answer telephone and route calls or messages to appropriate staff. Respond to in-person and telephone inquiries from the public.