Monitor (IM4Q)

Chatham University; Pittsburgh (Allegheny County); On-site; USD 15,911 - 22,661; Part time

Job summary

The Chronicle Of Higher Education, Inc. is looking for a Monitor/Field Interviewer for the Independent Monitoring for Quality (IM4Q) Program in Pittsburgh. This part-time hybrid role offers a flexible schedule with a commitment of 12-25 hours per week.

The successful candidate will conduct structured interviews to assess the quality of life for individuals with intellectual and developmental disabilities in the area, with a strong emphasis on empathy and confidentiality.

Qualifications

• High school diploma required; two years of post-secondary education preferred.
• Proficiency with Microsoft Office 365 (Word, Excel, Outlook, Teams), Zoom, Dropbox, and other web-based tools.
• Reliable internet access and a personal computer or mobile device.

Responsibilities

• Review pre-survey and demographic materials in preparation for interviews.
• Conduct structured interviews using standardized IM4Q protocols.
• Accurately document interview responses and observations.

Skills

Interpersonal skills

Organizational skills

Empathy

Attention to detail

Education

High school diploma

Two years of post-secondary education

Tools

Microsoft Office 365

Zoom

Dropbox

Job description

Chatham University welcomes your interest in employment opportunities and encourages you to review open positions. Please note that Chatham does not accept unsolicited applications.

Monitor/Field Interviewer – Independent Monitoring for Quality (IM4Q) Program

Chatham University invites applications for the position of Monitor/Field Interviewer within the Independent Monitoring for Quality (IM4Q) Program. This is a part‑time, hybrid role that offers flexible scheduling and is ideally suited for individuals who can commit to working 12–25 hours per week. Work is available on a 9‑month schedule.

The IM4Q Program is a statewide initiative supported by the Pennsylvania Office of Developmental Programs (ODP), aimed at enhancing the quality of life for individuals with intellectual and developmental disabilities (IDD). As a Monitor/Field Interviewer, you will play a vital role in conducting interviews that assess the satisfaction and everyday life outcomes of individuals with IDD residing in Allegheny, Beaver, Greene, and Washington counties.

Key Responsibilities

• Review pre‑survey and demographic materials in preparation for interviews.
• Conduct structured interviews using standardized IM4Q protocols.
• Accurately document interview responses and observations.
• Communicate effectively in both oral and written formats.
• Demonstrate empathy, respect, and cultural humility in all interactions.
• Maintain strict confidentiality and adhere to safety and ethical standards.

Qualifications

• High school diploma required; two years of post‑secondary education preferred.
• Proficiency with Microsoft Office 365 (Word, Excel, Outlook, Teams), Zoom, Dropbox, and other web‑based tools.
• Reliable internet access and a personal computer or mobile device.
• Strong organizational skills and attention to detail.
• Excellent interpersonal, listening, and observational skills.
• High emotional intelligence and the ability to interpret social cues.
• Ability to work collaboratively with a diverse range of individuals.
• Commitment to diversity, equity, and inclusion.
• Discretion and sound judgment in handling sensitive information.

Salary Range

$14.00/hour

How to Apply

Applications are accepted only via Chatham Careers and follow the instructions to complete the application process. To ensure full consideration, please include:

• Cover Letter outlining your qualifications for the position
• Curriculum Vitae or Resume
• Contact information for three professional references

All application materials should be uploaded at the same time at the time of application. The system will not allow applicants to make edits to their applications after submission.

Chatham University strives to promote a campus environment that understands and embraces multiculturalism while increasing individuals' intercultural competence. We actively work to build and sustain a diverse and culturally vibrant campus, which promotes employee and student success and retention.

Chatham University is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. Chatham University does not discriminate on the basis of race, creed, colour, religion, gender, gender identity, gender expression, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, age, national origin, disability, genetic information, veteran status, marital or family status, political affiliation, or any other characteristic protected by applicable law.