MongoDB Technical Services Engineer - Hybrid/Remote

Insider, Inc.; California (MO); Hybrid; USD 90,000 - 176,000; Full time

Benefits offered by this job

Flexible paid time off

Fully paid gender-neutral parental leave

Fertility and adoption assistance

401(k) plan

Mental health counseling

Job summary

Insider, Inc. is seeking a MongoDB Technical Services Engineer to support our customers by resolving complex issues and providing technical guidance. This position offers a hybrid or remote work model, requiring candidates to be flexible with shifts.

You will play a critical role in mentoring new team members and contributing to the development of support tools. The base salary range for this role is between $90,000 and $176,000, depending on qualifications.

Qualifications

• Self-taught candidates who are curious and multi-faceted are preferred.
• Candidates should have a holistic view of application performance and storage.
• Ability to remain calm under pressure and solve problems in real-time.

Responsibilities

• Advise customers on complex MongoDB issues.
• Mentor new team members.
• Contribute to internal support tool development.

Skills

Systems engineering

Networking concepts and protocols

Storage engineering

Maintenance of complex production database systems

Coding/scripting in multiple languages

Issue analysis from application to storage

Real-time problem solving

Desire to help others

Collaboration

Education

US Citizenship

Tools

MongoDB

AWS

Azure

GCP

Kubernetes

Job description

Insider, Inc. is seeking a MongoDB Technical Services Engineer to support our customers by resolving complex issues and providing technical guidance. This position offers a hybrid or remote work model, requiring candidates to be flexible with shifts.

You will play a critical role in mentoring new team members and contributing to the development of support tools. The base salary range for this role is between $90,000 and $176,000, depending on qualifications.