Molecular Diagnostics Field Service Engineer

Danaher Corporation; United States; Hybrid; USD 66,000 - 100,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Dutch proficiency

Job summary

Danaher Corporation in Belgium seeks a field service professional to install, configure, and support molecular diagnostic systems across a travel-heavy territory. The role blends on-site customer interactions with remote coordination, requiring frequent travel and extensive time at customer sites.

You will train healthcare customers on system operation, maintain and troubleshoot equipment, and collaborate with commercial and technical teams to ensure successful deployments and sustained product

Qualifications

• Bachelor’s degree in biomedical science or related field.
• Fluency in English and French.
• Experience working with healthcare customers and delivering customer training.
• Knowledge of the diagnostics market.
• Valid driver’s license.
• Ability to lift/move equipment and spend ~80% of time at customer sites.

Responsibilities

• Plan system implementations with customers and internal partners, including site assessments, installation logistics, and go-live coordination.
• Configure software and connectivity, working with specialist teams when needed.
• Train healthcare customers on system operation, assays, software, reagents, and connectivity.
• Support evaluation and validation, assay conversions, updates, and post-launch adoption.
• Troubleshoot and perform repairs, preventive maintenance, equipment moves, and deinstallations.
• Manage customer issues and relevant spare parts while helping commercial colleagues support and grow product use.

Skills

English Fluency

French Fluency

Healthcare customer experience

Customer training

Diagnostics market knowledge

Driver's license

Education

Bachelor’s degree in biomedical science or related field

Job description

Danaher Corporation in Belgium seeks a field service professional to install, configure, and support molecular diagnostic systems across a travel-heavy territory. The role blends on-site customer interactions with remote coordination, requiring frequent travel and extensive time at customer sites.

You will train healthcare customers on system operation, maintain and troubleshoot equipment, and collaborate with commercial and technical teams to ensure successful deployments and sustained product