Field Service Application Specialist (d/f/m)

Danaher Corporation; United States; Hybrid; USD 66,000 - 100,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Dutch proficiency

Job summary

Danaher Corporation in Belgium seeks a field service professional to install, configure, and support molecular diagnostic systems across a travel-heavy territory. The role blends on-site customer interactions with remote coordination, requiring frequent travel and extensive time at customer sites.

You will train healthcare customers on system operation, maintain and troubleshoot equipment, and collaborate with commercial and technical teams to ensure successful deployments and sustained product

Qualifications

• Bachelor’s degree in biomedical science or related field.
• Fluency in English and French.
• Experience working with healthcare customers and delivering customer training.
• Knowledge of the diagnostics market.
• Valid driver’s license.
• Ability to lift/move equipment and spend ~80% of time at customer sites.

Responsibilities

• Plan system implementations with customers and internal partners, including site assessments, installation logistics, and go-live coordination.
• Configure software and connectivity, working with specialist teams when needed.
• Train healthcare customers on system operation, assays, software, reagents, and connectivity.
• Support evaluation and validation, assay conversions, updates, and post-launch adoption.
• Troubleshoot and perform repairs, preventive maintenance, equipment moves, and deinstallations.
• Manage customer issues and relevant spare parts while helping commercial colleagues support and grow product use.

Skills

English Fluency

French Fluency

Healthcare customer experience

Customer training

Diagnostics market knowledge

Driver's license

Education

Bachelor’s degree in biomedical science or related field

Job description

Role overview

Install, configure, and support molecular diagnostic systems at healthcare customer sites across a territory in Belgium. The role spans implementation planning, customer training, connectivity, troubleshooting, and ongoing equipment maintenance, in close coordination with commercial, technical, and customer teams. Although the position is home-based, it requires frequent travel and substantial time on site.

Responsibilities

• Plan system implementations with customers and internal partners, including site assessments, installation logistics, and go-live coordination.
• Configure software and connectivity, working with specialist teams when needed.
• Train healthcare customers on system operation, assays, software, reagents, and connectivity.
• Support evaluation and validation, assay conversions, updates, and post-launch adoption.
• Troubleshoot and perform repairs, preventive maintenance, equipment moves, and deinstallations.
• Manage customer issues and relevant spare parts while helping commercial colleagues support and grow product use.

Requirements

• Bachelor’s degree in biomedical science or a related scientific discipline, plus experience in laboratory medicine.
• Fluency in English and French.
• Experience working with healthcare customers and a track record of delivering customer training.
• Knowledge of the diagnostics market.
• Valid driver’s license and an acceptable driving record.
• Ability to lift, move, or carry equipment weighing up to 30 lb (13.6 kg), and to spend about 80% of working time at customer sites.

Nice to have

• Postgraduate scientific education, such as a master’s or doctorate.
• Experience managing customers across a territory, project management, or cross-functional teamwork.
• Dutch proficiency.

Benefits and work setup

• Home-based remote arrangement in Belgium, with approximately 80% of time spent on site with customers.

The source notes that benefits are available, including healthcare and paid time off, but does not detail the full package.