Mokara - Spa Coordinator | J1

Omni Hotels & Resorts; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Mokara Hotel & Spa on San Antonio's Riverwalk seeks a Spa Coordinator to warmly welcome guests, deliver exceptional service, and guide guests through spa experiences. The role emphasizes maintaining a serene environment and a memorable guest experience.

The Spa Coordinator will ensure clean treatment rooms, greet guests, assist with locker checks, and help maintain lounge areas and spa spaces. A positive, guest-focused attitude is essential.

Qualifications

• 18+ years old.
• Ability to lift 31–40 lbs.
• Availability to work weekends, holidays, mornings and evenings.

Responsibilities

• Prepare treatment rooms and spaces: clean, stock, replace linen.
• Greet guests and members; provide information and directions.
• Instruct guests on where to change for treatments.
• Maintain sanitary conditions in shower areas, vanities and Aquavana spaces.
• Keep guest lounge and deck areas neat and sanitary.
• Maintain Spa Garden spaces for neat, safe conditions.
• Assist with cleanliness of Canyon Ranch Cafe Outlet as needed.
• Check guests in/out of lockers.
• Assist with product inventory as directed.
• Conduct tours of spa and facilities.

Skills

Customer service

Guest relations

Communication

Multitasking

Job description

Mokara Hotel & Spa

The Mokara Hotel & Spa, a relaxing retreat on San Antonio's world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only Forbes four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one where exceptional is included.

The Mokara Hotel & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

Spa Coordinator

Overview

We are currently seeking a Spa Coordinator to provide a warm welcome to our guests and members, delivering exceptional customer service while offering information and guidance as needed. This role is also responsible for maintaining a clean, serene, and inviting spa environment, ensuring every guest enjoys a relaxing and memorable experience.

Responsibilities

• Prepares treatment rooms and spaces for guest arrival, including cleaning, sanitation, stocking/restocking supplies, and replacing linen.
• Greets guests & members, providing information and directions as necessary.
• Instructs guests where they may change and/or dress for Oceantides Spa treatments and experiences.
• Maintai sanitary and safe condition to include shower areas, vanities and Aquavana spaces.
• Maintain all guest lounge and deck areas in neat and sanitary condition.
• Maintain Spa Garden spaces in a fashion that ensures neat, safe and sanitary conditions.
• Assist with the maintenance and cleanliness of the Canyon Ranch Cafe Outlet as necessary to ensure neat and clean conditions.
• Ensure that guests are properly checked in and out of lockers as necessary.
• Participates in periodic product inventory as directed.
• Conducts tours of the spa and related facilities.

Qualifications

• Must be 18 years of age
• Must be able to lift, hold, and carry 31-40 pounds
• Must have availability to work Saturdays and Sundays, holidays, mornings and evening shifts.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.