Spa Attendant: Guest Experience Specialist

Omni Hotels & Resorts; San Antonio (TX); On-site; USD 34,440,000 - 49,594,000; Full time

Job summary

Mokara Hotel & Spa in San Antonio’s Riverwalk invites applications for a Spa Attendant. Provide high standard of service in spa issuance, locker, facilities and lounge areas to maximize guest and member satisfaction.

Responsibilities include greeting guests, guiding them through locker rooms and facilities, maintaining cleanliness and organization, and assisting with basic reception tasks. Strong customer service, English communication and the ability to multitask in a fast-paced environment are

Qualifications

• Customer service oriented with a friendly, professional demeanour.
• Ability to multi-task in a fast-paced hotel environment.
• Strong attention to detail and high standards of cleanliness and presentation.
• Clear, concise written and verbal communication in English.
• Good organizational skills for managing locker room and spa areas.

Responsibilities

• Welcome guests and familiarise them with locker room and facilities.
• Be a source of information for Spa and Resort operations.
• Maintain the highest standards of cleanliness, neatness and organization in locker rooms, lounges and pool areas.
• Cross-train in reception desk duties and spa software basics.
• Provide personal attention to ensure a pleasant visit for each guest.

Skills

Customer service

Multitasking

Detail oriented

Communication

Organizational skills

Job description

Mokara Hotel & Spa in San Antonio’s Riverwalk invites applications for a Spa Attendant. Provide high standard of service in spa issuance, locker, facilities and lounge areas to maximize guest and member satisfaction.

Responsibilities include greeting guests, guiding them through locker rooms and facilities, maintaining cleanliness and organization, and assisting with basic reception tasks. Strong customer service, English communication and the ability to multitask in a fast-paced environment are