Mobility & Tech-Based Programs Manager

TechTown Detroit; Detroit (MI); Hybrid; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health and dental plans

Vision and life insurance

401(k) plan

Paid time off

Paid holidays

Professional development stipend

Wellness program

Parental leave

Job summary

TechTown Detroit is seeking a Program Manager for Technology-Based Programs to plan, implement, administer and continually improve initiatives that advance founder success and inclusive economic development in Detroit. You will lead MAIN and collaborate across teams to deliver data-driven, compliant program outcomes.

This role emphasizes coordinating grant reporting, dashboards, and performance metrics while aligning with funder requirements and internal policies.

Qualifications

• Bachelor’s degree in business administration, nonprofit management, public administration, data analytics, economic development or a related field, or an equivalent combination of relevant education and professional experience.
• At least three years of progressively responsible experience in program management, project management, grant administration, nonprofit operations, economic development or a related area.
• Demonstrated experience managing grant-funded programs, coordinating reporting requirements or maintaining documentation for funder, contractual or regulatory compliance.
• Strong data-management skills, including the ability to collect, organize, validate, reconcile, analyze and clearly present information from multiple sources.
• Advanced proficiency with Microsoft Excel or Google Sheets and experience using CRM, project-management, database or reporting platforms. Ability to quickly learn and effectively use new technology systems is required.

Responsibilities

• Manage the day-to-day planning, implementation and continuous improvement of technology-based entrepreneurship programs and strategic initiatives, including the Mobility Accelerator Innovation Network.
• Lead the collection, maintenance, validation and reconciliation of participant, partner, program and outcome data across TechTown’s CRM, grant reporting systems and internal tracking tools.
• Coordinate the preparation and submission of accurate, timely and complete grant reports, including gathering required information and supporting documentation from internal teams, Finance, contractors and external partners.
• Maintain organized, compliance-ready program and grant records and monitor adherence to applicable funder requirements, organizational policies, approved scopes of work and reporting deadlines.
• Develop dashboards, reports and other tools to monitor key performance indicators, program milestones, founder engagement, referrals, services delivered and participant outcomes.
• Analyze program and portfolio data to identify trends, assess progress, flag risks or gaps, recommend course corrections and communicate the impact of TechTown’s work.
• Translate program strategies, grant commitments, scopes of work and organizational priorities into detailed work plans, timelines, deliverables and accountability systems.
• Maintain visibility into founder and startup pipelines, ensuring that participant status, referrals, follow-up activities, next steps and program transitions are clearly documented and actively managed.
• Coordinate with TechTown teams and external partners to strengthen shared intake, assessment, referral, service-delivery and participant-tracking processes.
• Plan and support partner meetings, program activities, workshops, events and other convenings, ensuring clear agendas, decisions, responsibilities and follow-up.
• Support program vendors, contractors and consultants by coordinating scopes of work, deliverables, timelines, documentation and performance in alignment with program and grant requirements.
• Partner with TechTown’s Finance team to monitor program budgets, expenditures, commitments and supporting documentation and to help ensure that financial activity aligns with approved program plans.
• Develop and maintain standard operating procedures, templates, reporting calendars and other tools that improve program consistency, efficiency, data quality and institutional knowledge.
• Build productive relationships within the entrepreneurial ecosystem, represent TechTown at relevant events and cultivate connections that support participant recruitment, referrals and founder success.
• Perform other responsibilities that support the effective delivery and administration of TechTown’s technology-based programs.

Skills

Project management

Data analysis

Grant reporting

CRM systems

Communication

Stakeholder management

Education

Bachelor’s degree in business administration or related field

Tools

Microsoft Excel

Google Sheets

CRM platforms

Job description

TechTown Detroit is seeking a Program Manager for Technology-Based Programs to plan, implement, administer and continually improve initiatives that advance founder success and inclusive economic development in Detroit. You will lead MAIN and collaborate across teams to deliver data-driven, compliant program outcomes.

This role emphasizes coordinating grant reporting, dashboards, and performance metrics while aligning with funder requirements and internal policies.